The TJX Companies

Loss Prevention Store Investigations Supervisor

The TJX Companies • $76K — $107K *
Kitchener, ON N2A 1A5In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of investigation experience required, including 2+ years in a management position.
  • Provincial security license required before start and maintained as necessary.
  • Proven leadership skills with the ability to influence and collaborate with senior management.
  • Strong technical skills and proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
  • Ability to train and develop team members effectively.

Responsibilities

  • Lead and support a team of Store Investigators in theft and fraud prevention activities.
  • Manage scheduling, labor allocation, payroll, and attendance for optimal team productivity.
  • Train and develop Store Investigators, setting expectations, reviewing performance, and creating development plans.
  • Collaborate with Analytics Manager to allocate resources and identify training opportunities.
  • Ensure accurate record-keeping of apprehensions and share intelligence with partners.
  • Generate monthly KPI reports to track trends and offer insights to leadership.

Benefits

  • Guaranteed 37.5-hour work week for work-life balance.
  • Reimbursed parking fees and mileage where applicable.
  • Advance scheduling for improved work-life balance.
  • Company provides necessary equipment like cell phone and laptop.
  • Provincial security licensing training and annual fee reimbursement.
Full Job Description
Job Description:

We're looking for a Store Investigations Supervisor to lead a team focused on reducing theft and fraud in our stores. You'll train and support Store Investigators to help them succeed, and work closely with Store Management and Analytics teams to improve strategies and use resources effectively. Join us to make a real impact on Loss Prevention while building a strong, positive team environment.
Why Work With Us?

  • Guaranteed 37.5-hour work week year-round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
  • Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.


What You'll Do:

  • Lead and Support: Guide a team of Store Investigators in daily activities to prevent theft and fraud, ensuring they have the resources and support needed to be effective.
  • Team Management: Oversee scheduling, labor allocation, payroll, and attendance, making sure the team is well-organized and productive.
  • Training and Development: Train and develop Store Investigators, setting goals and expectations, reviewing performance, and creating development plans for each team member.
  • Collaboration: Work with the Analytics Manager to allocate resources effectively and identify training opportunities. Partner with Store Management to gather feedback and improve Loss Prevention practices.
  • Data Management: Ensure investigators maintain accurate records of apprehensions and external issues, and share relevant intelligence with Loss Prevention partners and stores.
  • Reporting: Generate monthly KPI reports to identify trends and provide insights to leadership and field Loss Prevention partners.


About You:

  • Experience: At least 5 years of investigation experience, with a minimum of 2 years in a management or supervisory role.
  • Licensing: A provincial security license is required in some provinces. Applicants must be licensed under applicable provincial laws before starting and must maintain the license if legally required.
  • Leadership: Demonstrated leadership skills, acting as a collaborative partner with senior management and positively influencing staff.
  • Technical Skills: Strong technical aptitude and willingness to use relevant technologies. Proficiency in MS Office applications (Excel, Word, PowerPoint, Outlook).


Posting Details:

  • Posting End Date: August 5th, 2026


If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:
60 Standish Court

Location:
CAN Home Office Mississauga ON

Salary Range: $ 76,620.00-$107,268.00 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

About The TJX Companies

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, ranking No. 115 in the most recent Fortune 500 listings. With over $27 billion in revenues in 2013, more than 3,200 stores in six countries and over 190,000 Associates, they see themselves as a global, off-price value retailer. TJX operates four major divisions: The Marmaxx Group (T.J.Maxx and Marshalls) and HomeGoods in the U.S.; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (TK Maxx and HomeSense). In December 2012, TJX acquired Sierra Trading Post, an off-price Internet retailer.

The TJX Companies Careers

Join the vibrant team at The TJX Companies, a leader in the retail industry, where your career growth and development are supported by a culture of diversity, innovation, and leadership. As the home of the world's largest off-price apparel and home fashions retailer, we offer unparalleled job opportunities that empower you to leverage your skills and drive forward with confidence in a dynamic employment landscape. Work You’ll Do At The TJX Companies, you’ll engage in work that matters. Join our community of passionate, curious, and creative team players who are dedicated to propelling the company forward through strategic innovation and robust leadership. Our team at TJX is committed to helping you explore vast opportunities, from entry-level positions to executive roles, ensuring that every step you take is geared towards professional growth and excellence. Transform Your Career Step into a role that harnesses your potential and pushes you to excel. The TJX Companies is not just about job opportunities; it's about building a meaningful career. Here, you will find a supportive network that values professional development and diversity training, helping you to enhance your skills and advance your career. Internship Programs Kickstart your career with The TJX Companies through our internship programs. These opportunities are designed for ambitious students looking to make a significant impact in the retail sector. Interns at TJX gain hands-on experience, valuable insights, and real-world skills that are crucial for future employment, all while being immersed in a culture that thrives on innovation and teamwork. Benefits and Culture Choose a career with The TJX Companies and enjoy a range of benefits that underscore our commitment to our employees' well-being and professional growth. Our inclusive culture fosters diversity, encouraging you to bring your unique perspectives and ideas to the table. At TJX, you’ll find more than just employment; you’ll discover a place where you can grow personally and professionally, surrounded by leaders and peers who will help you thrive. Leadership and Development Prepare to be a leader at The TJX Companies, where we prioritize your leadership development as a critical part of your career journey. Through targeted training programs and access to mentoring and networking opportunities, we equip you with the tools to succeed. Our leadership framework supports your growth at every level and helps you navigate the complexities of the retail world with confidence. Join Our Team Explore the job opportunities at The TJX Companies today and find the position that matches your skills and passions. We are continuously hiring across various departments, looking for individuals who are driven, solution-oriented, and ready to contribute to our global success. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here at The TJX Companies. Personalize your experience by subscribing to our job alert emails, tailored to your career preferences and aspirations. Discover the rewarding career opportunities waiting for you at The TJX Companies. Whether you’re refining your resume, preparing for an interview, or seeking to enhance your professional skills, TJX is here to support you every step of the way. Join us and be part of a company that celebrates diversity, encourages innovation, and cultivates leaders.
Learn more about The TJX Companies
Size
340,000 employees
Market Cap
$90 billion
Industry
Retail & Consumer Goods
Net Income
$90.4 million
Founded
1987
5 Year Trend
+7.9%
Revenue
$32.1 billion
NASDAQ
TJX
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at The TJX Companies

More Retail & Consumer Goods Jobs

Find similar Loss Prevention Store Investigations Supervisor jobs:

NationwideKitchener, ON