AWS Cloud Logistics (ACL) is seeking a Technical Infrastructure Program Manager (TIPM) to own the strategy, architecture, and execution of Procure-to-Pay (P2P) systems that underpin global logistics and supply chain operations. This role manages systems projects processing billions of dollars in annual spend and serves as the critical bridge between business operations and technical implementation, spanning procurement platforms, payment pipelines, and finance tooling.

The TIPM acts as project owner for PO-less payment systems infrastructure, driving both near-term operational excellence and long-term digital transformation. You will operate with highly visible projects, influence roadmaps across partner engineering teams, and represent ACL Procurement at the design level. This role requires equal parts technical depth and business acumen; you must be as comfortable diving into system architecture as you are presenting trade-off decisions to senior leadership.

Key job responsibilities

- Define and maintain the multi-year roadmap for ACL P2P systems, aligning priorities with business objectives

- Translate complex procurement and finance workflows into product requirements, functional specifications, and technical designs

- Drive partner adoption of PO-less payment processes, coordinating onboarding of new spend categories and customer programs

- Serve as the single point of contact for P2P system integration programs, coordinating across 10+ cross-functional teams including engineering, finance, controllership, legal, and operations

- Lead end-to-end system integrations, from functional design and technical parameter definition through UAT coordination and security approvals

- Provide informed feedback on deployment scenarios, technical designs, and build-vs-buy decisions in partnership with engineering teams

- Identify and eliminate inefficiencies in invoice processing, payment approvals, and exception handling through structured process mapping and failure mode analysis

- Design automated workflows leveraging AWS-native services and third-party tools, incorporating compliance checkpoints, threshold-based approvals, and audit trails

- Build and maintain strong relationships with technical partners (engineering teams, platform vendors such as Blue Yonder and Coupa), finance stakeholders, and leadership

- Conduct impact assessments for system changes, proactively identifying risks to payment continuity, compliance posture, and system dependencies

- Implement risk mitigation strategies, including process audits, automated validation checkpoints, and structured exception escalation paths

A day in the life

You start the day triaging payment system exemptions and syncing with finance on aged invoices. Mid-morning, you're in back-to-back sessions with engineering teams, reviewing a a system integration design, aligning on a UAT plan, and unblocking a stalled payment pipeline. After lunch, you're drafting business requirements for a new PO-less pay onboarding. The afternoon wraps with an MBR prep. Some days skew technical wth architecture reviews and UAT scripts. Others are strategic with roadmaps and vendor negotiations. What's constant: you're always the one connecting business needs to technical execution.

About the team

AWS Cloud Logistics (ACL) manages a continuously evolving portfolio of shipments through a worldwide supply chain, ensuring the right product lands at the right place, at the right time, and at the right cost. Our scope spans finished server racks, loose gear, spares, and emerging programs, driving efficiency across AWS logistics operations. The ACL Procurement team enables this network by sourcing cost-efficient transportation and warehousing solutions, developing financial forecasts, managing contracts with favorable terms, and delivering cost visibility to stakeholders through metrics and reporting.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually