Essential Duties and Responsibilities- Manage daily outbound shipping operations to ensure customer orders are picked, staged, loaded, and shipped accurately and on time throughout the day
- Coordinate carrier scheduling, dock door assignments, trailer utilization, and load planning to meet daily ship targets and freight cost objectives
- Ensure accuracy and completeness of shipping documentation and system transactions, including bills of lading, packing lists, and export/customs documentation
- Recommend revisions to shipping standard operating procedures and standardized work based on improvements and changes in the business
- Establish root cause for shipping process deviations (mis-shipments, short shipments, late shipments, damage) and drive corrective actions to ensure the highest level of customer satisfaction
- Manage shipping associates to ensure safety and service objectives are met while ensuring cost and asset utilization targets are met
- Implement improvement initiatives in order to improve safety, quality, delivery, and cost within the shipping operation
- Advise team, manage, and create strategic plans for shipping and load-out activities that can be implemented to achieve on-time shipment goals and objectives
- Manage first and secondary-level internal support and serve as primary point of contact for shipping
- Manage design, documentation, optimization, and implementation of shipping, staging, and load-out procedures
- Manage Shipping Leads during physical inventory to ensure proper procedures are followed for staged and in-transit goods and accurate updates are made to inventory
- Collaborate with Shipping Leads to prepare and provide assistance during internal and external inventory audits; apply lean concepts to shipping continuous improvement initiatives, Kaizens, and Gemba Walks; champion system changes and shipment accuracy improvements; provide coaching and mentoring to the shipping team
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group's and Systems' reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
Supervision Exercised- Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
- Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
- Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communication.
- Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.
Minimum Qualifications - Bachelor's Degree in Business, Information Systems, Supply Chain Management, or related field required
- 5+ years of experience working in implementing/supporting logistics network inhouse
- 5+ years of experience working in a supervisor role
- Ability to use an ERP/MRP system
- Working knowledge of Microsoft Office applications
- Ability to travel 20% this includes domestic and international
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The pay range for this position is $72,300.00 - $116,775.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
