Logistics Operations Management (Control Tower) - Bilingual (English/Korean)

Woongjin, Inc • $90K — $120K *
Santa Ana, CA 92704In-Person
Transportation
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • Bilingual in Korean and English required.
  • 8+ years of experience in transportation, logistics, or supply chain.
  • Strong expertise in drayage, rail transportation, transloading, warehouse operations, and OTR.
  • Proficient in Microsoft Excel and PowerPoint, capable of advanced data analysis.
  • Excellent analytical and problem-solving skills for operational challenges.
  • Experience with logistics management systems (TMS, WMS, ERP) preferred.

Responsibilities

  • Manage daily operations of the Control Tower across multiple transportation modalities.
  • Monitor and resolve operational issues affecting shipment performance.
  • Create and maintain operational reports and KPI dashboards for management.
  • Analyze transportation data for trends and opportunities for improvement.
  • Build and maintain relationships with logistics partners for better service.
  • Conduct regular business reviews with carriers to enhance performance.
  • Lead initiatives for transportation optimization and process improvements.

Benefits

  • Opportunities for professional development and growth within the company.
  • Collaborative and team-oriented work environment.
  • Hands-on leadership culture promoting accountability and service excellence.
  • Potential for travel to various operational sites across the U.S.
Full Job Description
  • Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
  • Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
  • Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
  • Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities.
  • Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.
  • Review carrier performance and conduct regular business reviews to drive continuous service improvements.
  • Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
  • Support transportation contract reviews, service agreements, and implementation of new logistics programs.
  • Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.
  • Lead and develop team members while promoting accountability, collaboration, and customer-focused service.
  • Support day-to-day operations as needed and lead by example with a hands-on approach.
  • Perform other job-related duties and special projects as assigned.


Qualifications
  • Bachelor's Degree required.
  • Bilingual in Korean and English required.
  • 8+ years of transportation, logistics, freight forwarding, or supply chain related experience.
  • Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
  • Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.
  • Experience managing transportation vendors, carrier performance, and customer relationships.
  • Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
  • Excellent analytical, organizational, problem-solving, and project management skills.
  • Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment.
  • Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams.
  • Experience leading, coaching, and developing team members with effective leadership.
  • Experience with TMS, WMS, ERP, or logistics visibility platforms preferred.
  • Self-motivated, reliable, and committed to delivering high-quality work on time.
  • Hands-on leader who is willing to support the team with both operational tasks and strategic projects.
  • Ability to travel up to 20% within the U.S


*** NO C2C ***

About Woongjin, Inc

Woongjin, Inc Careers

There has never been a better time to join the global team at Woongjin, Inc—the forefront of innovation and professional growth.

Work You’ll Do

Join Woongjin, Inc's market-leading team to assist some of the most dynamic companies in mastering their business challenges. At Woongjin, Inc, the focus is on transforming businesses through leadership in industries and digital innovation. Lead from a unique position in the marketplace, leveraging technology, industry expertise, and digital innovation to make a significant impact. Engage with a global team of business and technology advisors to help clients navigate through their transformation journeys. Collaborate with a dedicated team of professionals, driving growth and innovation at every step.

Introducing the Woongjin, Inc Business Advisory

The team is dedicated to building a leading Advisory group to guide well-known companies through their digital transformation challenges using comprehensive strategies.

Do Innovative Work

Be part of Woongjin, Inc— a company where innovation meets expertise at the intersection of technology and industry knowledge.

Drive Innovative Solutions

Deliver targeted solutions through a depth of consulting experience and innovation that stands out in the industry.

Be Part of a Great Team

Engage in a wide range of technology projects and harness the capabilities of a team known for its global reach and solution development.

Future-proof Your Career

Woongjin, Inc offers nearly limitless opportunities for career advancement, supported by unmatched training, development, and certification programs.

Explore Job Opportunities and Growth

Woongjin, Inc is committed to employee growth, offering diverse job opportunities, from leadership roles to internships. The company fosters a culture of innovation and diversity, ensuring a vibrant career path for all team members.

The Woongjin, Inc Commitment

With a commitment to diversity and professional growth, Woongjin, Inc helps employees master their skills and achieve their career goals in a supportive environment.

Stay Connected

Join the Team

Search for open positions that match your skills and interests at Woongjin, Inc. The company seeks passionate, curious, creative, and solution-driven team players. SEARCH WOONGJIN JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals at Woongjin, Inc.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Woongjin, Inc.
Learn more about Woongjin, Inc
Industry
Consumer Technology
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Woongjin, Inc

More Transportation Jobs

Find similar Logistics Operations Management (Control Tower) - Bilingual (English/Korean) jobs:

NationwideSanta Ana, CA