Microsoft

Logistics Manager - Outbound

Microsoft$97K — $188K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Supply Chain Management, Engineering, or related field with 4+ years experience in relevant roles.
  • 8+ years managing Air, Ocean, and Land transportation in global logistics networks preferred.
  • Knowledge of trade and compliance policies to inform operational decisions.
  • Experience with logistics systems such as TMS, WMS, and ERP.
  • Demonstrated ability to manage third-party logistics relationships and vendors.
  • Strong analytical skills for data-driven decision-making.

Responsibilities

  • Manage outbound logistics for air and ocean transport including direct ship and launch programs.
  • Act as the Logistics Manager and industry expert for operational challenges, ensuring service excellence.
  • Serve as primary contact for transportation execution across various modes, ensuring adherence to service and cost targets.
  • Drive structured operational execution and track performance metrics consistently.
  • Collaborate with internal stakeholders and vendor partners to enhance process efficiency and service performance.
  • Coordinate logistics capacity with cross-functional teams to meet launch timelines and demand ramps.
  • Apply analytical capabilities for data-driven decision making and identifying improvement opportunities.
  • Strengthen relationships with third-party logistics and carriers to meet contractual commitments.

Benefits

  • Comprehensive healthcare and wellness benefits.
  • Generous paid time off and work-life balance initiatives.
  • Retirement savings plans with company matching.
  • Opportunities for career development and continued education.
  • Employee discounts on Microsoft products and services.
Full Job Description
Overview

The Devices Fulfillment and Logistics (F&L) team is anchored on optimizing the distribution network and delivering Microsoft's key products to customers. As the Logistics Manager - Outbound you will be responsible for outbound freight within North America, LATAM, and Canada, with primary accountability for logistics, customs compliance, cost control, service performance, and cross-functional coordination supporting product builds, launches, and replenishment flows. This role manages logistics execution escalations and collaborates with internal stakeholders and external partners - including Trade, Finance, Supply Planning, third-party logistics providers, and transportation carriers - to ensure compliant, cost-efficient, and on-time delivery of goods to customers.

Responsibilities
  • Manage outbound AOC logistics flows across air and ocean, including direct ship, HCM, and launch programs.
  • Serve as the Logistics Manager (Vendor Partner) for the AOC logistics network, bringing solid industry expertise to identify, analyze, and resolve operational challenges while ensuring service excellence and SLA adherence.
  • Act as the primary point of contact and subject matter expert (SME) for transportation execution across parcel, LTL, FTL, and air, driving consistent delivery against service, cost, and security requirements, including support for replenishment cycles, new product launches, and peak demand periods.
  • Drive day-to-day execution and structured operational cadence, including managing ad hoc initiatives, establishing governance rhythms, and consistently tracking and improving key performance metrics.
  • Collaborate closely with Microsoft stakeholders, cross-functional teams, and vendor partners to gather insights, enable data-driven decisions, and deliver measurable improvements in process efficiency, service performance, and cost optimization.
  • Coordinate with Planning, Operations, and external partners to ensure logistics capacity supports launch timelines and volume ramps.
  • Apply solid analytical capability to support data-driven decision-making, root cause analysis, and identification of improvement opportunities.
  • Demonstrate working knowledge of logistics systems and tools, including TMS, WMS, ERP, and related digital platforms supporting supply chain operations.
  • Manage and strengthen relationships with third-party logistics providers, carriers, and service partners to ensure consistent delivery against contractual commitments, KPIs, and SLAs.


Qualifications

Required/Minimum Qualifications:
  • Bachelor's Degree in Business, Supply Chain Management, Engineering, or related field AND 4+ years experience in Procurement, Supply chain, Logistics, International Business, Operations-related roles, or Engineering.
    • OR equivalent experience.

Preferred Qualifications:
  • 8+ years of experience managing Air, Ocean, and Land transportation within complex global logistics networks.
  • Knowledge of Trade and compliance policies to support operational decisions.
  • Understanding of logistics systems (TMS, WMS, ERP) and technologies.
  • Proven experience managing relationships with third-party logistics providers, custom brokers and vendors to ensure the successful delivery of solutions.
  • Analytical skills enabling data driven decisions.
  • Experience supporting high-tech or consumer electronics supply chains.


#W+DJOBS

Fulfillment & Logistics IC4 - The typical base pay range for this role across the U.S. is USD $97,600.00 - $188,400.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000.00 - $206,400.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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