Location General Manager

CarMax, Inc.

$110K — $214K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of management experience in a related field.
  • Strong communication skills for effective interaction.
  • Ability to multi-task in a fast-paced environment.
  • Proficiency in data interpretation and operational compliance.
  • Demonstrated decision-making and problem-solving skills.
  • Flexibility to accommodate rotating schedules.
  • Ability to work in various environments and maintain professional appearance.

Responsibilities

  • Lead total store operations with a focus on associate development and customer satisfaction.
  • Analyze business trends to identify opportunities for improvement.
  • Manage financial performance with P&L oversight and cost control.
  • Recruit, hire, and develop associates that align with company culture.
  • Drive associate engagement through feedback and career planning.
  • Collaborate with management to set and achieve store strategy.
  • Ensure compliance with Environmental, Health and Safety requirements.

Benefits

  • Accrue up to 48 hours of sick time per year.
  • Earn between 80 to 200 hours of vacation time depending on tenure.
  • Receive 8 hours of pay for 6 paid holidays plus 1 floating holiday annually.
  • Full-time salaried associates can take paid time off as needed with management approval.
  • Holiday Premium Pay for employees working on scheduled holidays.
Full Job Description
6011 - Maple Shade - 531 Route 38 West, Maple Shade Twp, New Jersey, 08052

Position Overview

As a Location General Manager Trainee, you will embark on a leadership development journey designed to prepare you for ultimate responsibility over one or more CarMax store locations. This role is critical to driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax's culture and strategic goals. You will lead senior management teams, shape store strategy, and create an environment where associates and customers thrive. If you are passionate about leadership, innovation, and delivering best-in-class experiences, this is your opportunity to make a lasting impact.

Role Responsibilities

  • Lead total store operations, focusing on associate development, profitability, and customer satisfaction while managing budgets and sales processes.
  • Analyze business trends and reports to identify opportunities and champion process improvements and company initiatives that enhance customer and associate experiences
  • Manage financial performance through effective P&L oversight, cost control, and attentive protection of company assets.
  • Recruit, hire, train, and promote associates, fostering a culture of growth and engagement.
  • Drive associate development and engagement through feedback, performance reviews, and career planning.
  • Collaborate with senior management to set store strategy and provide vision, direction, and motivation for success.
  • Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.


Required Qualifications

  • Ability to multi-task and thrive in a fast-paced environment while prioritizing critical business needs.
  • Strong communication skills for effective interaction with associates and customers across departments.
  • Proficiency in data interpretation and record accuracy for operational compliance.
  • Demonstrated ability to make independent business decisions and identify improvement opportunities.
  • 5+ years of management experience, with intermediate PC skills and completion of CarMax-provided training.
  • Flexibility to work rotating schedules, including nights, weekends, holidays, and occasional travel.
  • Ability to work in indoor and outdoor environments, including inclement weather, and maintain professional appearance in CarMax attire.


Preferred Qualifications

  • Retail management experience and a Bachelor's Degree are preferred.


The annual salary for this position is:
$110,900.00 - $214,000.00

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.


Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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