Local Client Manager
The Opportunity
As a Local Client Manager, you will be working at the center of Maersk as a Global Integrator of Container Logistics. Supported by a team of specialists, including project managers with extensive experience and a sales team dedicated to customer success within the Key Client Team.
We are seeking energetic, customer facing professionals who enjoy complex logistics challenges. The candidate should have a proven track record of building Customer Relationships and delivering results across all of Maersk's portfolio of products. A strategic mindset with the ability to identify business opportunities and win new and additional business.
Responsibilities
o The pursuit of new and additional customer business in an assigned Key Client portfolio
o Identify, qualify, consult, and develop value propositions enabling the sale of large-scale supply chain solutions
o Pro-actively search, qualify, develop, and engage into new strategic multi-level relationships
o Identify customer needs, opportunities, and key buying factors for pursuits, and formalize those into account plans and strategies in Sales Force.com
o You will be responsible for creating and managing pursuit plans and collaborating pursuit plans with product and project teams
o You will develop global/local business plan for increasing overall supply chain share of wallet
o You will define the local value proposition and work closely with local product organization to grow and deliver revenue growth
o You will be responsible for Customer Satisfaction - support the overall customer experience and support global value proposition
o You will upsell and cross-sell new products
o You will deliver client profitability as per budget
o Represent Maersk in relevant industry, vertical and marketing events
o Perform regular customer calls and exchange as well as regular physical customer visits depending on customer needs
o Identify and share customer strategies with relevant internal stakeholders to ensure product development is aligned to changing customer needs
We are looking for
o Excellent stakeholder management, able to set clear direction, priorities, and focus, as well as network, motivate others and build lasting partnerships including at senior levels of the organization
o Logistics expertise in Landside Solutions, Contract Logistics, E-commerce - including industry insights
o Self-motivated and performance driven
o Consultative selling is preferred
o Thorough product understanding and ability to use variety of products to solve customer challenges.
o Strong negotiation skills
o Outstanding verbal and written presentation skills
o Curious and pro-active person
o Thoroughly understands customer drivers, needs and requirements
o Has good knowledge about market, competitor and industry trends
o Self-starting and entrepreneurial attitude; Drive things as if they were your own business
o Leverages internal and external financial data and understands account economics
o Builds and executes winning account strategies and proposals
o Lead negotiations and coordinate complex decision-making process
o Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software
Job Type
Full Time
Salary
$115,000 - $140,000
Benefits
Full-time employees are eligible for Health Insurance, Paid Time Off, and 401k Match.
The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
