TD Bank

Loan Underwriter Team Lead- TDAF (US)-1

TD Bank$72K — $108K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 7+ years in a related field
  • FHA DE and VA LAPP certifications preferred
  • Strong understanding of bank operations and policies
  • Advanced communication skills, both written and oral
  • Detail-oriented with excellent customer service skills
  • Ability to manage and adapt workflow priorities

Responsibilities

  • Lead daily underwriting operations ensuring accuracy and efficiency
  • Meet the 48-hour turnaround time SLA
  • Act as an advisor to production and operations staff
  • Assist in the hiring and orientation of new team members
  • Provide exceptional customer service in line with WOW! philosophies
  • Conduct regular staff meetings and one-on-ones with underwriters
  • Report operational needs to management along with potential solutions

Benefits

  • Comprehensive skill development and growth opportunities
  • Supportive team environment
  • Focus on employee engagement and satisfaction
  • Encouragement of open dialogue regarding compensation
  • Diverse and inclusive workplace culture
Full Job Description
Work Location:
Jacksonville, Florida, United States of America

Hours:
40

Pay Details:
$72,000 - $108,160 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Credit Management
Job Description:

The Loan Underwriter Team Lead leads the Underwriting Department team. Oversees daily underwriting activities, including workflow, turnaround, productivity and quality monitoring.

Depth & Scope:
  • Supervises daily operations to ensure accuracy and efficiency of workflow and staff
  • Ensures 48 hour turn time SLA is met
  • Acts as an advisor to production and operations staff to ensure team goals are met
  • Assists with the selection process and orientation of new staff members
  • Supports Loan operations in whatever capacity needed
  • Provides exceptional customer service, congruent with WOW! philosophies, to customers, vendors and other institutions
  • Demonstrates sound judgment conveying departmental policies and procedures
  • Assists in conducting monthly underwriting staff meetings and individual one-on-one monthly meetings with underwriters
  • Supports Operations Director with delegation program
  • Keeps management abreast of operational needs, providing both a breakdown of the issues at hand as well as recommended solutions
  • Researches and resolves discrepancies with customers and investors
  • Performs other duties as may be assigned


Education & Experience:
  • 2-4 year degree or equivalent experience
  • 7+ years of related experience
  • FHA DE preferred
  • VA LAPP preferred
  • Knowledge and understanding of bank operations, department policies, procedures, products, services, systems and applications
  • Ability to interact with all TD Bank and departmental customers
  • Advanced oral and written communication skills
  • Excellent PC skills and familiarity with standard office equipment
  • Detail-oriented, self-motivated and has excellent customer service skills
  • General knowledge of accounting
  • Flexibility in adjusting priorities
  • Ability to pro-actively manage workflow


Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Occasional
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous


The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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