Citigroup, Inc

Loan IQ Product Owner-Vice President

Citigroup, Inc • $114K — $172K *
New Castle, DE 19720Hybrid
Finance & Insurance
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 5-10 years of Operations lending experience required
  • 5-10 years of Loan IQ experience necessary
  • 10+ years of relevant experience preferred
  • Clear understanding of various business operations and economics
  • Subject matter expert in specific skill sets or business areas

Responsibilities

  • Manage execution to milestones and budget on multiple complex projects
  • Build and maintain stakeholder relationships across organizations
  • Direct the creation and alignment of work projects with business goals
  • Lead the resolution of issues across established projects
  • Ensure project scope meets business objectives through stakeholder collaboration
  • Drive adherence to project processes and standards
  • Communicate status and risks to stakeholders, including senior management

Benefits

  • Medical, dental & vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
Full Job Description
The Loan IQ Product Owner is a strategic professional who will help support the Loan IQ Program with its enablement & conversion of multiple, global portfolios between platforms. The individual have a deep understanding of Lending Operations and the Loan IQ platform to help facilitate conversations and drive deliverables with key stakeholders across Core Operations, Platform Transformation, Finance and Technology.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:
  • Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
  • Identify stakeholders and key organizations in order to build and manage relationships with each.
  • Direct the creation of multiple work projects and manage their alignment to business goals. Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
  • Lead the identification and drive resolution of issues, including those outside established projects of work.
  • Work with stakeholders to ensure project scope definition meets business objectives.
  • Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives. Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
  • Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
  • Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary. Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
  • Applies advanced and comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • Qualifications:
    • 5 - 10 years Operations lending experience
    • 5 - 10 years Loan IQ experience Loan IQ experience required Analysis & data mapping skills required
    • 10+ years relevant experience
    • Must have a clear understanding of the firm's different businesses and the related economics.
    • Must be a subject matter expert in multiple or specific skill sets, business areas or products


  • Education
    • Bachelor's/University degree, Master's degree preferred This job description provides a high-level review of the types of work performed


Job Family Group:
Project and Program Management

Job Family:
Program Management

Time Type:
Full time

Primary Location:
New Castle Delaware United States

Primary Location Full Time Salary Range:
$114,720.00 - $172,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 09, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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