Job details

Job Role

Infrastructure Consultant 2

Career Role

Consultant - Infrastructure Management - US

Work Location

Chandler, AZ, Charlotte, NC, Dallas, TX, Plano, TX

State / Region / Province

Arizona, North Carolina, Texas

Country

USA

Domain

Delivery

Interest Group

Infosys Limited

Company

ITL USA

Requisition ID

150899BR

Technical Skills 1

Technology|Network-Load Balancer|F5

Technical Skills 2

Technology|Infrastructure-Server Administration|DNS

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:
• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience
• Experience supporting and administering F5 Load Balancer environments.
• Hands-on experience with F5 LTM and GTM.
• Knowledge of DNS, TCP/IP, HTTPS, SSL, and load balancing concepts.
• Experience with application traffic management, troubleshooting, and performance optimization.
• Ability to implement upgrades, patches, and configuration changes.
• Experience creating implementation plans, testing, and supporting production deployments.
• Strong troubleshooting and problem-solving skills in complex network environments.
• Experience working with security controls and SSL certificate management.
• Knowledge of F5 iControl API and application integrations.
• Ability to collaborate with engineering, operations, and application teams.

Preferred Skill and Experience
• Good to have:
• F5 APM and ASM experience.
• AVI / VMware Load Balancer experience.
• Python or Bash scripting.
• Knowledge of BGP and advanced routing concepts.
• Experience with F5 Web Accelerator.
• CCNP or F5 201 certification.
• Understanding of ITIL processes.
• Experience with automation and infrastructure-as-code tools.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off