University of Washington

Linux Web Infrastructure Engineer

University of Washington$97K — $157K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s Degree in Computer Science or related field or equivalent experience.
  • Four years’ experience in software systems administration and support.
  • Experience supporting a large web hosting environment (over 10,000 sites).
  • Proficiency with SQL Server, PostgreSQL, and/or MySQL.
  • Experience using APIs for system integrations.
  • Coding experience in shell scripts (PowerShell and JavaScript).
  • Proven leadership in service delivery and project management.

Responsibilities

  • Maintain and support UW Shared Web Hosting environment (40%).
  • Implement technical solutions in collaboration with UW partners.
  • Conduct full-stack operational support for Linux servers and Kubernetes (10%).
  • Develop and manage automation tools and services (10%).
  • Evaluate and integrate software updates and security patches (10%).
  • Participate in team and project meetings (5%).
  • Provide on-call support and after-hours assistance (5%).

Benefits

  • Comprehensive healthcare and dental plans.
  • Retirement plans with employer contributions.
  • Generous paid time off and leave policies.
  • Tuition exemption for employees and their dependents.
  • Flexible work schedule and remote work options.
Full Job Description

Job Description

UW Information Technology has an outstanding opportunity for a Linux Web Infrastructure Engineer to join their team.

About this Opportunity

Reporting to a Technology Manager in the Infrastructure Division, the Linux Web Infrastructure Engineer position is responsible for maintaining custom software and integrating it with third party software or systems using APIs or ETL processes. This position will also be responsible for maintaining and working on our UW Shared Web Hosting environment. Sometimes the work will involve maintaining our team’s internal systems to reduce technical debt or improving and optimizing our development and deployment workflows. In all cases this position will require evaluation, adaptation, integration, and management of sophisticated system, network, and application software to support the research, teaching, and administrative computing requirements of UW units. This position reduces the workload on other parts of the UW and beyond by removing repetitive work through workflow management, automation, and self-service.

This position is responsible for software troubleshooting, development work, assisting with deployment, integration, and maintenance in a very complex, distributed environment serving hundreds of thousands of faculty, staff, students, patients, and community members. This position directly interacts with and supports the UW (including three campuses and UW Medicine), K-20, and Pacific Northwest Gigapop. The successful position holder will be an active team member and engage with other subject matter experts throughout the University and beyond.

This is a full-time, hybrid position with expectations to be onsite in the U-District a minimum of two days per week.   

Key Responsibilities

UW Shared Web Hosting support and maintenance (40%)

Helps implement technical solutions, working with partners across the UW

Unix Engineering work (20%)

Perform full-stack operational system support for Linux servers, Kubernetes clusters and other managed services (10%)

Operate, extend and implement new supporting automation, tools and services. This includes deployment automation, configuration management systems, tool development. This may take the form of structured project work or individual tasks (10%).

Help to evaluate and integrate software updates, security patches and improvements of all types across all platforms and infrastructure (10%).

Participate in regular team and service meetings, project related meetings and cross-organizational technical forums (5%).

Provide on-call support duties and after-hours support on rotation with other team members (5%)

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

  • Bachelor’s Degree in Computer Science or a related field or equivalent experience.

  • Four years’ experience in software systems administration and support: designing, installing, configuring, and troubleshooting.

  • Experience supporting a large (more than 10,000 sites) Web Hosting environment

  • Experience with SQL Server, PostgreSQL, and/or MySQL and supporting database-backed applications

  • Experience with the implementation and configuration of software packages and/or cloud-based applications

  • Experience with APIs to understand and support system integrations

  • Experience with coding shell scripts, such as PowerShell and JavaScript

  • Demonstrated ability to lead service delivery teams, construct and manage projects, and consistently and effectively document status.

  • Demonstrated ability to learn quickly and apply new technologies

  • Demonstrated ability to deliver outstanding service to customers and peers.

Preferred Qualifications

  • Experience with Linux

  • Experience with Apache

  • Experience with MySQL

  • Experience with PHP

  • Experience with PERL

  • Experience with Ansible

  • Experience with all aspects of the software development lifecycle.

  • Experience administering WordPress including developing custom themes and plugins.

Working Conditions

  • Working conditions include open office environments. Minimum of 2 days in the Seattle office per week.

  • Position participates in an on-call rotation and must be able to respond to outages during off-hours, including holidays and weekends.

About the Team

UW Information Technology (UW-IT) is the central information technology organization for the University of Washington, responsible for strategic planning, oversight, and direction of the UW’s IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW medical centers, and research operations around the world. UW-IT partners with the UW community to enable innovation, learning, discovery, and service. The IT Infrastructure division provides knowledgeable system design and administration, software engineering, and operational support for academic systems, administrative systems, and research computing.

The Infrastructure division of UW-IT delivers the technology infrastructure required to sustain UW as a leading research, teaching, learning, and medical institution. These technologies support the UW’s core mission at all levels – research, teaching, learning, healthcare, and the necessary underlying administrative and operational functions required to deliver these services.

This position must be able to work with a diverse group of people who are both technical and non-technical. The incumbent must be able to work iteratively in both self-directed and team environments and often with people who are not co-located.

Compensation, Benefits and Position Details

Pay Range Minimum:

$97,080.00 annual

Pay Range Maximum:

$157,764.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

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