The OpportunityAre you a detail-oriented problem solver with a passion for optimizing cloud operations and a knack for writing efficient scripts? If so, you'll thrive in our dynamic Nutanix team, where your skills will directly impact the availability and performance of our cutting-edge cloud technology while collaborating with a global network of talented professionals dedicated to innovation and operational excellence.
Your Role- Ensure the 24/7 availability and reliability of Nutanix's cloud services and infrastructure.
- Respond promptly to alerts and support tickets, troubleshooting and resolving issues effectively.
- Collaborate with QA, Development, and Infrastructure teams to design and implement robust monitoring solutions.
- Manage deployment of software patches, upgrades, and administrative tools to maintain system integrity.
- Participate in on-call rotation to provide after-hours support and maintain service level agreements (SLAs).
- Develop and enhance automation scripts using languages like Python or Bash for operational efficiency.
- Document processes and procedures for knowledge sharing and continuous improvement within the team.
- Achieve first-year objectives by streamlining incident response processes and enhancing system monitoring capabilities.
What You Will Bring- Proficiency in Linux/UNIX system administration with advanced troubleshooting skills.
- Strong scripting capabilities in languages such as Python and Bash.
- Experience in a 24/7 NOC environment, preferably with a cloud service provider.
- Solid understanding of cloud infrastructure components (firewalls, load balancers, DNS, etc.).
- Knowledge of cloud technologies and architectures, especially in SaaS environments.
- Must have at least 3-5 years of hands-on experience with Nutanix AOS, AHV, and Prism Central, and VMware/Proxmox/KVM. Kubernetes is a big plus.
- Experience with Kubernetes would be a strong plus.
- Excellent problem-solving abilities and strong communication skills.
- A relevant degree in Computer Science, Information Technology, or a related field is preferred.
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
The pay range for this position at commencement of employment is expected to be between USD $ 117,600 and USD $ 160,000 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
