About the Role:

When a GP raises a fund on AngelList, LPs trust the platform as much as they trust the GP. LP Relations is the team behind that trust: the front line for more than 100,000 investors, especially in the moments that are hardest to get right. It comes down to the details: clear communication, accurate reporting, document management, correct money movement, and capable support when questions come up.

This is a customer-facing role. You'll work directly with the investors in the funds we administer and run point on the toughest situations: diligence calls with fund counsel, frustrated GPs, time-sensitive closings, and edge cases that have to be solved in real time. Resolving them means pulling in the right people across legal, tax, banking, sales, and product.

The strongest people on this team notice the patterns behind recurring issues and fix the system. You will surface what's broken, form a point of view on how it should work, and drive the projects that make our service better for every LP. This is a role for someone who operates with judgment and ownership, and who is energized by problems that don't come with a playbook.

This is a hybrid role based in our NYC office. We expect you in the office 2-3 days a week.

Responsibilities:

• Be the expert on our investor platform and funds, especially the cases that don't fit the standard path
• Partner with fund counsel, CFOs, and other external stakeholders to execute critical workflows and drive outcomes
• Lead the hardest investor and GP conversations: diligence calls, frustrated stakeholders, time-sensitive closings, and cases with no playbook
• Be the first line for LP questions on fund economics, capital calls, wire and banking issues, distributions, subscription documents, K-1/tax questions, and fund reporting
• Drive escalations to resolution by bringing in the right partners across legal, tax, sales, banking, and product
• Identify recurring investor issues and edge cases, translate them into clear product feedback, and increasingly use AI and coding tools to prototype or ship fixes yourself
• Turn repetitive work into workflows and automations that help the team scale
• Manage relationships for a set of key accounts

What We're Looking For:

• 2-3+ years in a customer-facing role with operational responsibilities, ideally at a startup or in fintech
• You are clear and calm under pressure: you can handle hard calls, write clearly, de-escalate frustrated stakeholders, and keep complicated issues moving without losing trust
• You use AI tools to make yourself and the people around you more effective
• A track record of driving projects from idea to outcome: scoping the work, pulling in the right people, and pushing it forward without hand-holding
• Genuine curiosity about venture, private markets, and the mechanics of how capital moves
• You don't wait for permission to solve a problem

Working Here

If you don't meet every requirement above, we still encourage you to apply. We value complementary strengths and operators who learn by doing.

Compensation:
The compensation for this role consists of a competitive base salary, benefits, and equity package. The base salary for this role starts at $110,000 annually, and actual compensation will vary based on a number of factors including a candidate's professional background and experience. Full details about our Total Rewards package will be provided during the recruitment process.

Benefits:
We support your life both in and outside of work.
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What Guides Us:
At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us.
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