Lifecycle Services Solutions Consultant

Kendall Group

$70K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience with a similar product line
  • Bachelor's degree or equivalent experience
  • Proficient in Microsoft Office and able to learn new software
  • Highly organized and detail-oriented in fast-paced settings
  • Strong interpersonal communication and problem-solving skills

Responsibilities

  • Develop and coordinate goals and metrics for Kendall Electric's services business
  • Understand customer personas and their unique business drivers
  • Become a domain expert in the Services business and enhance team competency
  • Expand customer base by defining a commercial process for Lifecycle Services
  • Collaborate with sales to maintain a robust sales funnel
  • Create and execute a comprehensive business plan
  • Work with experts to provide tailored technical solutions

Benefits

  • Opportunity to work in a dynamic and evolving environment
  • Collaborative culture fostering teamwork and problem-solving
  • Exposure to marketing and commercial functions
  • Professional growth through competency development
  • Travel opportunities for client meetings and industry events
Full Job Description
Role Summary: The Lifecycle Services Solutions Consultant reports directly to the Solution Consultants Manager. The primary role of a Lifecycle Services Solution Consultant is to deliver accelerated sales growth in consulting business, services, and associated automation hardware and software portfolio. The Lifecycle Services Solution Consultant is the subject matter expert in understanding customers' business drivers and desired outcomes, combining capabilities and solutions to fully meet customer expectations. This role is the Lifecycle Services liaison between Rockwell Automation and Kendall Electric, providing marketing and commercial leadership for sales growth, responsibility for supporting the Commercial plan for the Services business, competency development of the sales team. Responsible for managing the services portfolio, go-to-market strategy and partner ecosystem related to Lifecycle Services. Exciting work you will do: The essential duties and responsibilities of the Lifecycle Services Solution Consultant will consist of, but are not limited to, the following: • Develop goals and metrics and coordinate with team members on meeting targets for all areas of Kendall Electric services business • Understand the typical buyer, user, and influencer personas within a customer as well as their unique business drivers • Serve as a domain expert around Services business and continuously build competency within yourself and your services and sales resources • Attract new and expand existing customers by defining a commercial process across the company and supporting collaborative sales efforts to grow Lifecycle Services • Work with outside sales to create and maintain a robust sales funnel • Create, own, and execute a business plan • Collaborate with domain experts to bring the right technical solutions to meet customer expectations and deliver outcomes • Perform other duties as assigned Competencies you possess: • Service Excellence • Results, Action Oriented • Accountability and Responsibility • Awareness of the needs of others • Problem Solving • Teamwork and collaboration • Priority Setting What you'll need: • Work Experience: 5 years' sales experience with a similar product line • Education: Bachelor's degree or equivalent combination of skills and experience • Analytics/Computer Skills: Experience working with Microsoft Office; ability to learn new software; demonstrated knowledge and understanding of automation standards and terminology • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities in a fast-paced, continuously evolving, and sometimes ambiguous environment • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service • Travel: Willingness to travel for client meetings and industry events as needed • Communication Skills: Strong interpersonal communication, problem-solving, organizational, and written/verbal communication skills • Physical, Mental and Visual Skills: Ability to see, talk, and hear; ability to sit for 8 hours a day • Physical Environment: Normal office environment; may include warehouse or fabrication environments with exposure to moving equipment Qualifications we prefer but don't require: • Work Experience: Previous experience selling to or working within manufacturing environments • Technical Knowledge: Understanding of selling multi-year industrial manufacturing service contracts

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