The Role

We are seeking a creative and passionate Lifecycle Marketing Manager to join our team and own lifecycle marketing for SuppCo, Function's supplement tracking and optimization platform. You will work with our Growth, Creative, and SuppCo product teams to build SuppCo's lifecycle automation foundation from the ground up - designing the messaging journeys that turn new users into engaged, loyal members and power SuppCo's growth into a leading e-commerce brand.

The ideal candidate is comfortable working through ambiguity, meticulous in their attention to detail, self-motivated, resourceful, and capable of thriving in a fast-paced environment. As an early member of our team, your contributions will play a critical role in shaping the future of our member experience as we scale from currently thousands of members to millions.

This role is best suited for those energized by fast-paced environments, excited to build in a high-growth setting, and deeply motivated by our mission at Function. If you're looking for meaningful challenges, dynamic work, and the opportunity to make a real impact, we'd love to meet you.

Key Responsibilities

• Own SuppCo's lifecycle marketing end to end - strategy, execution, and reporting across email, push, and in-app messaging.
• Build SuppCo's lifecycle automation foundation from the ground up: onboarding, engagement, conversion, replenishment, and winback journeys in Iterable.
• Leverage Iterable Catalog to match SuppCo's product feed to member stacks and deliver personalized supplement recommendations at scale.
• Partner with the Growth creative team and our AI-assisted content engine to brief, refine, and ship on-brand campaigns at high velocity.
• Define and track lifecycle KPIs - activation, repeat purchase rate, LTV, and churn - and run a disciplined experimentation program against them.
• Collaborate with SuppCo product and Function Lifecycle teams to connect SuppCo journeys with the broader Function member experience.
• Provide lifecycle support for new launches that touch SuppCo, including credits, family plans, and add-on offerings.

What We Are Looking For

• 6+ years of lifecycle/CRM marketing experience, ideally at a high-growth e-commerce or subscription consumer brand.
• Hands-on expertise in Iterable (or a comparable ESP such as Braze or Klaviyo) - journey building, segmentation, dynamic content, and deliverability.
• A proven track record of building lifecycle programs from scratch and scaling them into meaningful revenue drivers.
• Strong analytical skills: you define your own KPIs, design clean experiments, and turn data into decisions.
• An excellent cross-functional collaborator who moves fast with product, creative, and data partners.
• Comfort with AI-assisted content workflows and a bias toward automating repeatable work.
• Passion for health, wellness, and Function's mission of empowering people to live 100 healthy years.
• Nice to have: Iterable Catalog experience, supplement or health e-commerce background, basic HTML email skills, and familiarity with SQL or product analytics tools.

Your dedication to these responsibilities will directly contribute to the success of our platform and the satisfaction of our users. We are looking for a proactive, skilled, and forward-thinking individual to join our team and help shape the future of our services.

To be a strong fit, you embody our Core Values

• Ruthless Prioritization:
  • We don't let perfect get in the way of progress.
  • We move quickly to drive value, not perfection.
  • We prioritize what drives impact.
  • We never compromise on standards of excellence.
• Member-First, Always:
  • We design and deliver like we're caring for someone we love.
  • We create calendar, actionable, human experience.
  • We prioritize responsiveness, peace of mind, and outcomes.
  • We empower members with truth, clarity, and care.
• One Team, Moving Fast:
  • We are aligned in purpose, prioritization, and speed.
  • We gather diverse perspectives to make informed decisions.
  • We clear paths for each other and move fast together.
  • We communicate clearly and respectfully, rallying around shared goals.
• Radical Ownership, Relentless Execution:
  • We don't just ship- we own outcomes and drive results.
  • We act with urgency and precision
  • We anticipate, initiate, and follow through.
  • We meet challenges with grit and pragmatism.
  • We embrace new tech to deliver better outcomes.
• Mission Over Ego:
  • We are ruthlessly aligned to our mission - and leave ego at the door.
  • We disagree and commit.
  • We don't tolerate politics or withholding information.
  • We operate with honesty, transparency, and respect.
• Sustained Integrity in Every Detail:
  • We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
  • We prioritize clinical precision - data must be right.
  • We sweat the details because outcomes depend on them.

Why You'll Love Working With Us

We value our team at Function and offer a competitive salary and benefits package, flexible working hours, and a dynamic work environment where creativity and innovation are encouraged. If you are a highly motivated and experienced individual who is passionate about using technology to improve people's lives, we would love to hear from you.

Join the Function Health team and become a part of our mission to build a healthier future for all. Discover more about us and how we're changing the face of healthcare at Function Health.

Important Notice: Legitimate communication from the Function Health team will always come from an email address ending in [redacted].com. Function Health will never request personal information such as banking details or payment during the hiring process. Please be cautious of communications or job offers that come from other email domains, instant messaging platforms, or unsolicited calls. If you ever have doubts about the legitimacy of a communication, please reach out to us directly at [redacted].