Licensing Senior Account Manager

ASCAP

$80K — $87K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree; music industry studies a plus
  • Minimum three years in sales, business development, or customer service, preferably in music/media
  • Ability to engage in revenue-generating activities
  • Strong communication skills to explain ASCAP license benefits
  • Knowledge of music/copyright and technology industries preferred
  • Proficiency with Salesforce or similar CRM
  • Strong organizational skills and attention to detail

Responsibilities

  • Drive new business through effective lead generation and conversion
  • Negotiate and close deals with new customers
  • Manage existing accounts, addressing inquiries and resolving issues
  • Build and maintain strong licensee relationships
  • Escalate issues to senior team members as necessary
  • Backup Licensing Business Analyst in gathering business intelligence

Benefits

  • Comprehensive medical and dental plans with in/out-of-network options
  • 401(k) with company match and discretionary profit share
  • Generous time-off policy and 12 company holidays
  • Health and dependent care flexible spending accounts
  • Short-term and long-term disability insurance
  • Life and accidental death insurance
  • Employee gym discounts and commuter benefits
  • Voluntary insurance options for pets, auto, homeowner's, and ID protection
Full Job Description
Job Description

Title: Licensing Senior Account Manager

Department: Licensing Administration

Reports To: SVP, Licensing

Location: New York Office

Job Overview:

The Licensing Senior Account Manager is responsible for driving new business and growing revenue by effectively communicating the need for and the benefits of an ASCAP license agreement to prospective new customers, closing deals with such customers as well as maintaining account relationships and concluding renewal deals with existing customers.

The Licensing Senior Account Manager will communicate and collaborate with the Senior and Associate Directors, SVPs and work cross-functionally with others within the Licensing Department (e.g., Operations, Reactive, Customer Service). Additionally, they will work closely with other departments such as Business and Legal Affairs, Revenue Accounting, Distribution, and Global Technology Solutions.

Areas of Responsibility & Accountability:
  • Identify, assess, and drive licensing efforts by generating and converting leads into both new license prospects and "click-through" licensees
  • Negotiate with select prospective new customers, answering questions, following up and remaining engaged until deal closure
  • Manage select accounts by answering customer queries, resolving issues and pursuing outstanding items
  • Develop, maintain and strengthen relationships among licensee accounts
  • Escalate matters/issues to senior team members when prescribed processes meet impediments and/or when otherwise necessary or appropriate
  • Perform as the backup to the Licensing Business Analyst, gathering and disseminating news and business intelligence to ASCAP leadership when they are not available

Qualifications & Requirements:
  • Bachelor's degree required; music industry studies a plus
  • Ability to work independently with guidance from senior team members
  • A minimum of three years of sales, business development and/or customer service experience, preferably in the music and/or media industry
  • Ability to effectively engage in revenue-generating activities to contribute to ASCAP's revenue goals
  • Ability to clearly and concisely explain detailed subject matter (ie, ASCAP and the need/benefits of an ASCAP license) to prospective customers
  • Knowledge of music/copyright, entertainment and technology industries preferred
  • Ability to foresee and stay apprised of new licensing opportunities (ie, products, services, platforms), particularly those utilizing new/emerging technologies, and the ability to synthesize this information into high-quality formats (emails, reports, PowerPoint) for presentation to senior management
  • Proficiency with Salesforce and/or other CRMs preferred
  • Ability to work cross-functionally on multi-faceted projects
  • Ability to take direction and self-motivate; drive to master core responsibilities and to help a team maximize production and achieve goals
  • Excellent organizational, verbal and written communication skills; professional demeanor; ability to interact effectively with all levels of management and external personnel
  • Excellent attention to detail, organizational skills, and ability to meet deadlines under pressure
  • Proven ability to multitask, assess and shift priorities around as needed.
  • Ability to work well both individually and on a team while sharing pertinent information, supporting colleagues, and encouraging participation
  • This position requires three days per week in the New York office

Compensation/Benefits:

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
  • A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
  • Vision plan that offers both in and out-of-network provider options
  • 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match
  • An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
  • Generous time-off policy
  • 12 company holidays
  • Health care and dependent care flexible spending accounts
  • Short-term disability insurance/salary continuation and long-term disability insurance
  • Company provided basic life and accidental death and dismemberment insurance
  • Employee gym discounts at select gyms
  • Commuter benefits
  • Voluntary pet health insurance
  • Voluntary auto and homeowner's insurance
  • Voluntary employee, spouse, and dependent life insurance options
  • Voluntary ID protection Coverage

Occasional travel for in-person meetings may be required.

The anticipated base salary range for this position is $80,000 to $87,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

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