Hub International Limited

Liability Claims Adjuster

Hub International Limited$80K — $90K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of liability adjusting experience with GL/BI/PD claims.
  • Proven ability to manage claims through investigation to resolution with ownership.
  • Strong negotiation and written communication skills.
  • Familiarity with claims regulations and practices, including Unfair Claims Practices.
  • Detail-oriented with a track record of maintaining accurate documentation and clean files.
  • Active adjusting license; willingness to obtain additional licenses if required.

Responsibilities

  • Manage liability claims from initial notice of loss to closure with a focus on accuracy and urgency.
  • Conduct thorough coverage analysis and draft clear coverage positions and denial letters.
  • Plan and carry out investigations including interviews and documentation reviews.
  • Assess liability and apply relevant jurisdictional standards and good-faith efforts.
  • Evaluate injury and damage exposures and validate causation before settlement.
  • Negotiate settlements that are fair and timely, backed by documented rationale.
  • Coordinate with vendors and experts while ensuring accountability and precision in communication.

Benefits

  • Health, dental, and vision insurance options.
  • Life and disability insurance coverage.
  • Flexible spending accounts (FSA) and health savings accounts (HSA).
  • 401(k) retirement plans with company match.
  • Paid time off benefits for work-life balance.
  • Potential for eligible bonuses, equity, and commissions.
Full Job Description
POSITION SUMMARY:

We're hiring an experienced Liability Desk Adjuster to handle third-party claims end-to-end-coverage, liability evaluation, damages assessment, negotiation, and resolution. You will move files with urgency, make sound, defensible decisions, and own the customer experience without hand-holding.

RESPONSIBILITIES:
  • Manage a caseload of liability claims from FNOL to closure with accuracy, urgency, and empathy.
  • Analyze coverage against policy forms/endorsements; draft clear, defensible coverage positions and reservation/denial letters.
  • Plan and execute investigations: recorded statements, scene/doc reviews, witness interviews, social/open-source checks as appropriate.
  • Assess liability and comparative fault; apply jurisdictional standards and good-faith requirements.
  • Evaluate bodily injury and property damage exposures (specials/general damages, future meds, wage loss); validate causation.
  • Negotiate fair, timely settlements consistent with facts, policy, and venue; document rationale.
  • Set and adjust reserves based on exposure; surface outliers early with tight file discipline.
  • Coordinate vendors and experts (field, medical, biomech, surveillance) with precise instructions and accountability.
  • Manage litigated matters with panel counsel-strategy, discovery, budgets, reporting, and resolution planning.
  • Communicate proactively with insureds, claimants/attorneys, brokers, and internal stakeholders-no black holes.
  • Maintain meticulous notes, diary control, SLA compliance, and regulatory adherence.

QUALIFICATIONS:
  • Liability adjusting experience required handling GL/BI/PD claims.
  • Proven end-to-end file ownership: investigation, coverage analysis, valuation, negotiation, and closure.
  • Strong writing and negotiation skills; comfortable delivering hard news respectfully.
  • Working knowledge of claim regulations, time limits, and Unfair Claims Practices.
  • Technically diligent: disciplined diary, clean documentation, accurate data.
  • Active adjusting license(s) as required; ability to obtain additional licenses if needed.

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $80,000 - $90,000, based on a 40 hour work week. This compensation will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

#SPG

#Remote

Department Claims Management

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

About Hub International Limited

Hub International Limited is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. With more than 13,000 employees in offices located throughout North America, Hub's vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
Learn more about Hub International Limited
Size
13,000 employees
Industry
Founded
1998

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