Lia Toyota Rockland- Assistant Service Manager/Dispatcher

The Lia Group

$85K — $130K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Automotive dealership experience preferred
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Understanding of dealership service operations
  • Leadership mentality with a team-first attitude
  • Computer proficiency
  • Valid driver's license with clean driving record

Responsibilities

  • Oversee daily shop and service lane workflow
  • Dispatch repair orders efficiently to maximize technician productivity
  • Communicate repair status and recommendations between advisors and technicians
  • Help ensure a smooth, professional customer experience
  • Monitor shop capacity and technician efficiency
  • Assist with internal repair orders and operational support
  • Work closely with service management to improve production and workflow

Benefits

  • Medical, Dental and Vision
  • 401K Plan with Employer Match
  • Paid Time Off
  • Paid Weekly
  • An employer funded Life Insurance Plan
  • Discounts on services and parts
  • Employee vehicle purchase plans
  • Company provided uniforms
Full Job Description
Lia Toyota Rockland is seeking an experienced and motivated Assistant Service Manager/Dispatcher to assist in leading the daily operations and workflow of our busy service department. This role is ideal for former technicians, service advisors and any automotive professional looking to grow into leadership.

COMPENSATION RANGE: $85K-$130K

SIGN ON BONUS: N/A

REQUIREMENTS:
  • Automotive dealership experience preferred
  • Strong communication and organizational skills
  • Ability to multitask in a fast-paced environment
  • Understanding of dealership service operations
  • Leadership mentality with a team-first attitude
  • Computer proficiency
  • Valid driver's license with clean driving record

KEY RESPONSIBILITIES:
  • Oversee daily shop and service lane workflow
  • Dispatch repair orders efficiently to maximize technician productivity
  • Communicate repair status and recommendations between advisors and technicians
  • Help ensure a smooth, professional customer experience
  • Monitor shop capacity, and technician efficiency
  • Assist with internal repair orders and operational support
  • Work closely with service management to improve production and workflow
  • Any other duties assigned by management

BENEFITS:
• Medical, Dental and Vision
• 401K Plan with Employer Match
• Paid Time Off
• Paid Weekly
• An employer funded Life Insurance Plan
• Discounts on services and parts
• Employee vehicle purchase plans
• Company provided uniforms

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