Job OverviewWe are currently seeking a
full time Tier II Support Engineer with a minimum of
5 years of extensive hands on experience with IT support and troubleshooting.
Responsibilities- Provide phone support and remote remediation for workstation issues
- Troubleshooting and resolving customer system problems across a broad range of technologies
- Provide installations of new software and upgrades
- Provide installation of service Packs and security updates
- Provide onsite support and installations to clients when necessary
- Provide helpdesk support including analyzing and resolving end-user issues
Skills & Experience- Knowledge of Microsoft operating systems and desktop applications
- Experience with installing, configuring, and administering a broad range of technologies
- Excellent written and verbal communication skills
- Certifications a plus
- Experience with installing, configuring, and administering a broad range of technologies
BenefitsLincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
