Moody's Investors Service

Let's begin! Delivery Manager (14409)

Moody's Investors Service$104K — $151K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-7 years of program/project management experience in software, including 2 years managing large SaaS programs.
  • Strong understanding of full-system SaaS delivery including release management and deployment strategies.
  • Proven ability to lead cross-functional teams involving Engineering and Product stakeholders.
  • Competency in scope, schedule, dependency, and risk management to ensure on-time delivery.
  • Experience with Agile methodologies (Scrum/Kanban) and flexible in operating across various methodologies.
  • Excellent communication skills for creating executive-ready updates and facilitating productive meetings.
  • Proficiency with Jira/Confluence and exposure to enterprise integrations and data migrations is preferred.
  • Basic understanding of AI concepts with a curiosity to leverage AI tools for efficiency.

Responsibilities

  • Lead SaaS programs from concept through post-launch stabilization.
  • Own program delivery by supporting scope definition and execution through launch.
  • Translate product vision into an integrated execution plan with technical and team alignment.
  • Drive coordination across multiple teams including Engineering, Product, and Compliance.
  • Establish cadences for program operations including standups and execution reviews.
  • Manage dependencies and critical-path issues to ensure timely milestones.
  • Lead launch readiness, ensuring all test and approval criteria are met.
  • Continuously improve execution systems by introducing templates and dashboards for predictability.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Parental leave and paid time off.
  • 401(k) plan with employee and company contributions.
  • Life, disability, and accident insurance.
  • Discounted employee stock purchase plan.
  • Tuition reimbursement for professional development.
Full Job Description
Skills and Competencies
  • 4-7 years of program/project management experience in software is required, including at least 2 years managing large, complex SaaS programs across multiple teams and demonstrated ownership of end-to-end delivery from discovery/concept through build, test, launch, and stabilization.
  • Strong understanding of full-system SaaS delivery, including release management, deployment strategies (e.g., feature flags), reliability, and operations is required to navigate technical complexities.
  • Proven ability to lead cross-functional execution involving Engineering, Product, and adjacent stakeholders (e.g., Security, Compliance, Support, GTM) to drive alignment.
  • Strong competency in scope, schedule, dependency, and risk management is necessary to drive tradeoffs, make decisions, and ensure on-time delivery.
  • Experience with Agile delivery (Scrum/Kanban) and the ability to operate effectively across mixed methodologies.
  • Excellent written and verbal communication skills are essential for creating executive-ready updates and facilitating crisp, productive meetings.
  • Proficiency with Jira/Confluence (or equivalent) and other planning/reporting tools with exposure to enterprise integrations (SSO/SAML, APIs), data migrations, or platform modernization efforts is preferred.
  • Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools, such as Copilot and ChatGPT, can be used to improve processes and drive efficiency.

Education
  • Bachelor's degree in technical field.
  • Certifications (PMP, CSM, SAFe) are a plus.

Responsibilities

Lead full-system SaaS programs from concept through launch and post-launch stabilization.
  • Own program delivery from concept to launch by supporting discovery, defining program scope and milestones, and driving execution through release and stabilization.
  • Translate product vision into an integrated plan by aligning roadmap intent with technical architecture, dependencies, and capacity across all teams.
  • Drive full-system coordination by managing workstreams across Engineering, Product, UX/Research, Data/Platform, Security, Legal/Compliance, Customer Success, Support, and GTM.
  • Establish and run the program's operating cadence, including standups, execution reviews, dependency syncs, and launch readiness checkpoints.
  • Own dependency and critical-path management by identifying cross-team issues early, driving resolutions, and maintaining a clear line-of-sight to milestones.
  • Manage risk and change by proactively surfacing issues, quantifying impacts, proposing mitigation options, and escalating with recommended decisions.
  • Lead launch readiness and go-live activities, ensuring test strategy coverage, release criteria, security approvals, and support readiness are all in place.
  • Continuously improve execution systems by introducing scalable templates, playbooks, and dashboards for planning, reporting, and delivery predictability.

About the Team

Our Technical Program Management team is responsible for driving the successful execution of Moody's most complex and strategic software initiatives. We partner with leaders across Engineering, Product, and the business to provide cross-functional alignment, manage end-to-end delivery, and ensure predictable, high-quality launches. By joining our team, you will be part of exciting work in bringing new SaaS products and platform capabilities to market.

For US-based roles only: the anticipated hiring base salary range for this position is $104,200.00 - $151,000.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Founded
1900

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