Moody's Investors Service

Let's begin! Assistant Vice President - Manager - Business Process Transformation (14098)

Moody's Investors Service$135K — $196K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in commercial operations or business transformation, preferably in a regulated field
  • 5+ years of experience with Salesforce CRM, focusing on sales workflows and process reengineering
  • Experienced in agile environments with a focus on translating business needs into actionable improvements
  • Demonstrated ability to implement AI solutions for enhanced productivity and business impact
  • Strong analytical skills for interpreting complex data and effective communication of insights
  • Exceptional collaborative skills to build relationships with diverse stakeholders

Responsibilities

  • Lead the optimization of pricing processes for improved efficiency and user experience
  • Act as Process Owner for pricing workflows, ensuring governance and performance tracking
  • Drive modernization initiatives by identifying pain points and partnering with Technology teams
  • Create a product vision and roadmap aligned with business strategies and objectives
  • Utilize customer and system data to foster continuous improvement and challenge current practices
  • Implement AI tools and automation to increase productivity across commercial teams
  • Ensure data accuracy and compliance with governance standards and operational guidelines
  • Develop dashboards for enhanced data-driven decision-making

Benefits

  • Medical, dental, and vision insurance
  • Parental leave
  • Paid time off
  • 401(k) plan with contributions
  • Life, disability, and accident insurance
  • Discounted employee stock purchase plan
  • Tuition reimbursement
Full Job Description
Skills and Competencies
  • Minimum 10 years of experience in commercial operations, business process transformation, digitization, or related disciplines; experience in a regulated environment preferred
  • Minimum 5 years of experience in CRM platforms such as Salesforce, including sales workflows, process design, and reengineering
  • Comfortable operating in an agile environment; demonstrated ability to translate business needs into process improvements, define user stories, and manage execution of transformation initiatives
  • Proven experience identifying and implementing AI-enabled solutions to drive productivity, efficiency, and business impact
  • Strong analytical and data storytelling skills with the ability to interpret complex information and communicate insights effectively
  • Exceptional collaboration and influencing skills with the ability to build relationships across diverse stakeholder groups

Education
  • Bachelor's degree in Business, Finance, Technology, or a related field required
  • Advanced degree or relevant certifications (e.g., Lean Six Sigma, Agile) preferred

Responsibilities

Lead the transformation and optimization of pricing-related processes to enhance efficiency, user experience, and commercial effectiveness.
  • Serve as Process Owner for pricing-related workflows, including pricing exceptions and pricing program eligibility guidelines, ensuring effective governance and performance measurement
  • Lead initiatives to modernize and digitize processes by identifying pain points, conducting root cause analysis, and implementing sustainable improvements in partnership with Technology teams
  • Develop and maintain a product vision and roadmap aligned with business priorities, clearly articulating trade-offs and strategic decisions
  • Leverage customer insights, system data, and performance metrics to drive continuous improvement and challenge the status quo
  • Identify and deploy AI-enabled tools and automation opportunities that improve productivity and enhance the effectiveness of commercial teams
  • Ensure data quality, reporting accuracy, and adherence to governance standards, including maintaining operational guidelines and control frameworks
  • Build and enhance dashboards and reporting capabilities to support data-driven decision making
  • Oversee training programs and onboarding initiatives to support adoption of processes and tools across teams

About the Team

The Pricing Team's mission is to lead and manage the Moody's Ratings fee setting, implementation, and exception processes that deliver commercial, financial and operational objectives and satisfy regulatory requirements, while advancing the customer experience. By joining this team, you will contribute to innovative transformation and process improvement initiatives and work at the intersection of business strategy, process excellency, data, and technology.

For US-based roles only: the anticipated hiring base salary range for this position is $135,700.00 - $196,750.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

About Moody's Investors Service

Moody's Investors Service is a bond credit rating business that provides research, credit rating, and financial risk analysis services. The company’s ratings and analysis track debt that covers various countries, corporate issuers, public finance issuers, and structured finance obligations. Additionally, the company also offers predictive ratings, research and investor briefings, pricing and valuation tools, and credit opinions. The company’s primary goal is to help investors analyze the credit risks associated with fixed-income securities. Moody’s Investor Service rates debt securities in several market segments related to public and commercial securities in the bond market. These include government, municipal and corporate bonds; managed investments such as money market funds, fixed-income funds, and hedge funds; financial institutions that include banks and non-bank finance companies; and asset classes in structured finance. Considered one of the Big Three credit rating agencies, Moody’s Investor Service employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Moody’s Investor Service was founded by John Moody in 1999 and is headquartered in New York City, United States.

Moody's Investors Service Careers

Join the esteemed team at Moody's Investors Service, a leading global provider of credit ratings, research, and risk analysis. This is a prime opportunity to be part of a company that values professional growth, leadership, and innovation in the financial industry.

Work You’ll Do

At Moody's Investors Service, the focus is on empowering the financial community to make better decisions through high-quality, independent, and rigorous analytics. The team at Moody's Investors Service is dedicated to maintaining and enhancing the transparency, integrity, and efficiency of global markets.

Explore Job Opportunities and Internships

Moody's Investors Service offers a variety of career paths, including full-time positions and internships that provide valuable industry experience. The company is committed to fostering a culture of excellence where skilled, passionate, and solution-driven team players thrive.

Innovative Work Environment

Engage in work that matters with a team that combines deep industry expertise with innovation to deliver insights that matter to global markets. Moody's Investors Service is at the forefront of integrating cutting-edge technology and data analysis in the financial sector.

Professional Growth and Development

Moody's Investors Service believes in future-proofing careers by offering unmatched opportunities for professional development and advancement. Whether through leadership programs, diversity training, or networking events, employees are equipped to excel in their careers and contribute to the company's success.

Benefits and Culture

The culture at Moody's Investors Service is built on a foundation of respect, integrity, and inclusion. Employees enjoy comprehensive benefits designed to support their health, well-being, and financial security. The company's commitment to diversity and inclusive growth makes it a leader not just in financial services, but also as an employer of choice.

Join the Team

Discover the range of positions available, from analyst roles to leadership opportunities. Moody's Investors Service is actively hiring and looking for individuals who bring creativity, teamwork, and a strong work ethic to the table.

Prepare for Your Interview

To join Moody's Investors Service, start by tailoring your resume to highlight relevant skills and experiences. Prepare for your interview by researching the company's impact on the financial industry and come ready to discuss how your background aligns with the company's goals and values.

Stay Connected

Keep up to date with the latest from Moody's Investors Service by following their career blog. Gain insights from insiders, and stay informed about new job openings and industry news.

Career Advancement at Moody's Investors Service

With a steadfast commitment to nurturing talent and a clear path for career advancement, Moody's Investors Service remains a top choice for professionals aiming to excel in the financial sector. Explore how you can contribute to and benefit from the company's legacy of success.

Search Moody's Investors Service Jobs

Find the position that matches your skills and interests. Moody's Investors Service is looking for dedicated, curious, and innovative professionals to join their team. Explore the exciting and rewarding opportunities that await at Moody's Investors Service.
Learn more about Moody's Investors Service
Industry
Founded
1900

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