Voya Financial, Inc

Leave Solutions Client Director

Voya Financial, Inc$130K — $183K *
US-Anywhere
+ 2 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in leave management, disability consulting, or related insurance/vendor roles.
  • Thorough knowledge of leave laws such as FMLA, ADA, and State Leaves.
  • Strong understanding of the client lifecycle from implementation to ongoing expertise.
  • Experience working with brokers and consultants on sales presentations and client's needs.
  • Knowledge of market trends and regulatory changes in leave management.

Responsibilities

  • Participate in client meetings and finalist presentations related to Leave Management.
  • Provide consultation and support for implementation of leave-related laws.
  • Develop relationships with consulting partners to identify new clients.
  • Offer educational support to internal teams on product capabilities.
  • Monitor market changes to create/update marketing collateral and support sales efforts.
  • Attend industry events to network and promote Voya’s leave management solutions.
  • Assist in training and support for the RFP and Finalist processes.

Benefits

  • Health, dental, vision, and life insurance plans.
  • 401(k) plan with up to 6% company match.
  • Employer-paid cash balance retirement plan (4%).
  • Tuition reimbursement of up to $5,250/year.
  • 20 days of PTO, nine paid holidays, and a flexible Diversity Celebration Day.
  • 40 hours of paid volunteer time annually.
Full Job Description

Profile Summary:

This position will provide subject matter expertise to support clients with Leave Management, Disability, ADA, Paid Family Medical Leave and related service implementations as well as providing guidance and ongoing support to clients for persistency in concert with Client Representatives supporting clients’ life cycle from onboarding through renewal.  This role may assist sales presentations with brokers and consultants to help represent our product capabilities both for field support and finalist presentations.

Profile Description:

  • Participate in Finalist Presentations when Leave Management is being presented.
  • Participate in Leave Management client meetings, including implementation, and other client-specific engagements.
  • Provide practical guidance to employers on implementation and application of various State leave law provisions.
  • Provides consultation to Distribution teams that will result in increased sales in Absence as well as other Voya product lines.
  • Provide educational support to internal account teams, sales, and marketing.
  • Monitors and stays abreast of changes in the market to include regulations, trends, new employer or product opportunities, and partner with product & marketing to create and updates marketing collateral to support sales
  • Attend a majority of meetings related to Voya’s largest national relationships in order to deliver Voya’s Leave management value proposition and help to increase life/disability/absence sales with our national partners.
  • Represent Voya at industry events and conferences to network with consulting peers and prospects across the market.
  • Builds strong relationships with Leave management Centers of Excellence from our consulting partners to identify, vet and engage new potential customers for Voya’s Leave Management solution.
  • Develop and support training efforts, support the RFP and Finalist life cycle.
  • Other duties as assigned.

Knowledge & Experience:

  • Seven (7) or more years’ experience with either in-house (with a company) leave management, consulting in the absence and disability space, or leave-related experience with an insurance carrier or leave administration vendor
  • Knowledge of leave-related laws/regulations: FMLA; State Leaves; ADA; PFML; paid sick leave, and pregnancy-related leave laws
  • Understanding the clients full life cycle beginning with implementation to providing ongoing subject matter expertise throughout the relationship

#LI-NV1

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$130,970 - $183,680 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Learn more about

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused:
  • Critical Thinking:
  • Team Mentality:
  • Business Acumen:
  • Learning Agility:

Learn more aboutCritical Skills

About Voya Financial, Inc

Voya Financial, Inc. is an American financial, retirement, investment, and insurance company based in New York City. The company was formed in 1991 as ING U.S., Inc. and was renamed Voya Financial in 2014. Voya Financial operates in the United States and has more than 6,000 employees. The company provides retirement, investment, and insurance solutions to individuals and businesses.
Learn more about Voya Financial, Inc
Size
6,000 employees
Market Cap
$5.8 billion
Industry
Net Income
-$206 million
Founded
1991
5 Year Trend
-13.7%
Revenue
$7.7 billion
NASDAQ

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