Hitachi America

Learning & Development Leader (Head of Service Academy - North America)

Hitachi America$110K — $130K *
US-AnywhereRemote in North Carolina, US
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, business, or learning and development
  • Experience in technical training or workforce capability development in industrial or energy settings
  • Proven ability to design and deliver training across diverse formats
  • Familiarity with cross-functional team collaboration in service or engineering environments
  • Experience supporting organizational change or continuous improvement initiatives
  • Strong interpersonal skills for stakeholder engagement

Responsibilities

  • Translate training and capability strategy into regional programs
  • Develop and manage a comprehensive training roadmap
  • Oversee creation and delivery of technical and safety training programs
  • Identify capability gaps in partnership with service and engineering teams
  • Establish training standards and certification methods
  • Monitor training effectiveness and improve learning outcomes
  • Support deployment of digital and blended learning solutions

Benefits

  • Exposure to advanced grid technologies and innovative energy solutions
  • Collaborative work with industry professionals
  • Access to learning platforms for professional growth
  • Competitive health and retirement benefits
  • Flexible work arrangements and paid leave
Full Job Description
Location:
Remote - North Carolina, United States

Job ID:
R0130719

Date Posted:
2026-05-27

Company Name:
HITACHI ENERGY USA INC

Profession (Job Category):
Communications & Corporate Affairs

Job Schedule:
Full time

Remote:
Yes

Job Description:

The Opportunity

In this role, you will shape how technical and service capabilities are developed across North America within a complex power grid environment. You will oversee the development and deployment of training programs that prepare field teams, engineers, and service professionals to support and maintain critical infrastructure. The work focuses on translating broader service and capability strategies into practical training solutions, building scalable learning programs, and ensuring teams are equipped to meet evolving operational and customer requirements. You will collaborate across service operations, engineering, and commercial teams to address workforce capability needs driven by technology advancements, digitalization, and lifecycle service demands. This includes strengthening technical expertise, supporting adoption of new tools, and building readiness for future grid challenges. Your work contributes directly to the reliability, safety, and performance of power systems by ensuring service teams are prepared to deliver consistent, high-quality outcomes across the lifecycle of grid assets.

How You'll Make an Impact

  • Translate training and capability strategy into regional programs aligned with service operations and workforce needs
  • Develop and manage a training roadmap that supports service delivery, technical capability, and operational readiness
  • Oversee development and delivery of technical, digital, and safety-focused training programs
  • Partner with service, engineering, and commercial teams to identify capability gaps and prioritize learning initiatives
  • Establish and maintain consistent training standards, certification approaches, and delivery methods
  • Monitor program effectiveness using performance data and continuously improve learning outcomes
  • Support the deployment of digital and blended learning solutions, including remote and hands-on training formats
  • Build and support a network of trainers, instructors, and subject matter contributors across the organization
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.


Your Background

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor's degree in a relevant field such as engineering, business, or learning and development
  • Experience in technical training, service operations, or workforce capability development within industrial or energy environments
  • Experience designing and delivering structured training programs across multiple formats (in-person, virtual, or blended learning)
  • Experience working with cross-functional teams in service, engineering, or project-based environments
  • Experience supporting organizational change, capability development, or continuous improvement initiatives
  • Strong communication and collaboration skills to engage stakeholders across technical and operational teams


More About Us

You will gain exposure to advanced grid technologies while working alongside experienced professionals, with opportunities to strengthen your expertise in service capability development and technical training.

  • Opportunities to work on innovative technologies that shape the future of energy
  • A collaborative environment with experienced professionals across the power industry
  • Access to learning platforms and career development programs
  • Competitive health and retirement benefits
  • Paid leave and flexible work arrangements

About Hitachi America

Hitachi America is a subsidiary of Hitachi, Ltd., a Japanese multinational conglomerate. They provide a wide range of products and services, including information technology, power systems, and social infrastructure. They work with clients in a variety of industries, including healthcare, transportation, and finance. They are committed to sustainability and social responsibility, and have implemented various initiatives to reduce their environmental impact.
Learn more about Hitachi America
Size
368,247 employees
Industry
Founded
1959
NASDAQ

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