Learning & Development LeaderAs our Learning & Development Leader, you'll combine instructional design, learning technology, and project leadership to create a best-in-class learning experience.
Your responsibilities will include:
- Lead the ongoing development and administration of Byrider Digital University (Docebo LMS).
- Design and maintain role-based learning paths, onboarding programs, certifications, and compliance training.
- Modernize existing training content into engaging digital learning experiences.
- Partner with business leaders and subject matter experts to identify training needs and develop effective learning solutions.
- Create interactive e-learning modules, videos, assessments, job aids, and other multimedia learning content.
- Manage curriculum governance, content lifecycle, and learning standards across the organization.
- Monitor learner engagement, completion rates, and training effectiveness through reporting and analytics.
- Recommend innovative learning technologies and continuous improvements that enhance the learner experience.
- Support franchisees and internal teams by delivering learning solutions that improve operational performance.
What We're Looking ForWe're looking for someone who is equal parts instructional designer, learning strategist, project manager, and technology enthusiast.
Qualifications- Bachelor's degree in Learning & Development, Instructional Design, Education, Organizational Development, Communications, or related field (or equivalent experience).
- 3-5+ years of experience in Learning & Development, Instructional Design, LMS Administration, Corporate Training, or Curriculum Development.
- Experience administering or supporting a Learning Management System (LMS).
- Experience designing and managing learning curriculum.
- Strong project management and organizational skills.
- Excellent written, verbal, and presentation skills.
- Passion for continuous improvement and creating engaging learning experiences.
Preferred Qualifications- Experience with Docebo or another enterprise Learning Management System.
- Experience developing role-based learning paths and certification programs.
- Experience supporting franchise, retail, automotive, financial services, or other multi-location organizations.
- Experience with instructional design tools such as Articulate Storyline, Rise, Camtasia, Canva, Adobe Creative Suite, or similar software.
- Experience producing and editing training videos and multimedia learning content.
What We Offer- Competitive salary
- Annual incentive opportunity
- Comprehensive Medical, Dental & Vision Insurance
- Company-paid Life Insurance, STD and AD&D
- 401(k) with Company Match
- Paid Time Off and Company Holidays
- Hybrid work environment
- Professional development opportunities
- A collaborative, innovative culture where your ideas matter
Why This Role Is DifferentThis isn't a traditional training coordinator position.
We're looking for someone who enjoys building learning programs from the ground up, leveraging technology to create engaging digital experiences, and partnering with leaders across the business to solve real organizational challenges. You'll have the opportunity to influence learning strategy, modernize our training platform, and create programs that improve performance across an entire franchise network.
If you're excited about designing impactful learning experiences and helping others succeed through innovative training solutions, we'd love to hear from you.