Looking for a candidate to be located on-site in Plattsburgh, NY

The Learning and Development Manager is a strategic organizational leader responsible for designing, implementing, and measuring high-impact learning solutions that directly drive business results. This role transforms workforce capability through innovative learning strategies, modern technology solutions, and data-driven program optimization. The ideal candidate combines strategic business acumen, advanced instructional expertise, and consultative partnership skills to build a future-ready learning organization aligned with corporate objectives.

Strategic Learning Architecture & Planning
• Develop and execute comprehensive learning strategies aligned with organizational goals and business performance metrics
• Lead the transition from role-based training to a skills-based architecture by mapping competency gaps and designing targeted skill development pathways
• Conduct organizational and individual learning needs assessments, translating business challenges into targeted learning solutions
• Partner with senior leadership to establish clear KPIs and success metrics for all learning initiatives

Learning Experience Design & Delivery
• Design and deploy diverse learning experiences including e-learning courses, micro-learning modules, virtual instruction, coaching, and immersive programs
• Leverage Generative AI and modern instructional technologies to accelerate content development and personalize learning at scale
• Apply adult learning principles and evidence-based instructional design practices across all learning interventions

Learning Technology & Analytics
• Manage and optimize the Learning Management System (LMS) to ensure seamless content delivery and user engagement
• Own the learning technology roadmap, balancing innovation with cost-effectiveness
• Analyze learning data and performance metrics to assess program effectiveness and track ROI by connecting outcomes to business metrics (retention, productivity, promotion rates)

Stakeholder Partnership & Change Leadership
• Function as a strategic partner with the Director of Human Resources and department heads, co-designing learning solutions that drive performance
• Act as a trusted consultant to senior leadership on talent development, performance gaps, and organizational capability building
• Lead change management efforts during learning transformation initiatives
• Build and maintain relationships with internal stakeholders, external training providers, and technology vendors

Budget & Vendor Management
• Manage L&D budget and optimize spend across programs, platforms, and vendor relationships
• Negotiate and manage contracts with training providers and technology vendors, securing competitive pricing
• Identify cost-effective alternatives and leverage volume purchasing opportunities

Requirements
• Bachelor's degree in Human Resources, Business, Education, Psychology, or related field (OR equivalent professional experience demonstrating mastery of L&D and organizational development)
• Minimum 5+ years of progressive responsibility in Learning and Development management, training design, talent development, or organizational effectiveness roles
• Demonstrated success designing, implementing, and scaling learning programs that achieved measurable business outcomes and organizational transformation
• Proven experience designing and delivering learning solutions for hybrid and remote workforces
• Background in performance consulting, organizational effectiveness, or capability development
• Advanced proficiency with Learning Management Systems (LMS) administration, configuration, and optimization
• Skilled in e-learning authoring tools and multimedia content development
• Experienced with data analytics and business intelligence tools (Power BI, Tableau, or equivalent) for program reporting and insights
• Applied knowledge of Generative AI applications in learning contexts including content generation, personalized learning, and intelligent coaching
• Familiarity with modern talent development frameworks including competency mapping, skills gap analysis, and learning in the flow of work
• Strong project management, budgeting, and financial analysis capabilities with demonstrated ability to manage departmental budgets and ROI analysis
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) and modern cloud-based collaboration tools (Microsoft Teams, SharePoint)
• Ability to sit for extended periods and work at a computer for majority of workday
• Full participation in virtual and in-person meetings, including video conferencing and webinar delivery
• Travel as needed to support learning initiatives, deliver training, and engage with internal and external stakeholders (estimated 5-10% annually)

COMPANY BENEFITS
• Competitive Compensation
• Generous Paid Time Off
• 10 Paid Holidays
• Medical, Dental & Vision Insurance
• Biannual Bonus Program
• 401k with Company Match
• Company Paid Life Insurance
• Annual Reviews and Merit Based Raises
• Room for Advancement and Career Growth

This pay range reflects the base hourly rate or annual salary for positions in this job grade, with the final offer depending on factors like experience, education, location, and other relevant considerations. Additionally, this role qualifies for extra benefits beyond the base pay range mentioned.

Salary Description

Starting at $90,000/year, depending on experience