Cisco

Leader, Talent Acquisition Technology

Cisco$125K — $159K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in technology operations or associated fields
  • 2+ years supporting AI-powered talent technology or enterprise platforms
  • Proven success in driving technology adoption and user support initiatives
  • Experience leveraging data and user feedback to enhance service quality
  • Ability to collaborate effectively with cross-functional teams to align objectives.

Responsibilities

  • Lead strategy and implementation of tech support and analytics for Phenom
  • Translate business needs into effective platform support and operational execution
  • Balance long-term improvements with immediate support needs
  • Create and maintain a team-focused, high-quality user experience
  • Utilize data and user feedback to drive ongoing service enhancements.

Benefits

  • Opportunity to lead a prominent tech team
  • Engagement in continuous improvement and user support initiatives
  • Chance to influence platform strategy and user adoption
  • Join a role that fosters team development and effective operations
  • Work in a dynamic environment with technology at the forefront.
Full Job Description
The application window is expected to close on: 06/26/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

As the Tech Team Leader, you will lead the strategy, adoption, analytics, and frontline support efforts that enable Phenom to deliver value across J&C. You will provide leadership for a team responsible for translating business needs into support, enablement, and operational execution, helping ensure users can effectively adopt and benefit from the platform. This role will connect platform strategy with day-to-day delivery, balancing long-term improvements with responsive support for evolving needs. You will help create the structure, focus, and team environment needed to sustain a high-quality experience for recruiters and other users, while also using data and feedback to identify opportunities for continuous improvement. This is an opportunity for a leader who enjoys developing teams, improving service delivery, and helping technology adoption succeed at scale.

Minimum Qualifications:

  • 5+ years of experience leading teams in technology operations, systems support, product operations, or a related function
  • 2+ years of experience supporting AI-enabled, talent technology, or enterprise platform solutions in a business environment
  • Demonstrated experience leading adoption, support, or enablement efforts for business-critical technology platforms
  • Experience using data, user feedback, and operational metrics to improve service delivery, user experience, or platform effectiveness
  • Experience working across cross-functional stakeholder groups to align support models, priorities, and platform outcomes


Preferred Qualifications:

  • Experience supporting Talent Acquisition, recruiting operations, HR technology, or related employee-facing platform environments
  • Experience leading frontline support or operational teams in fast-changing, high-visibility environments
  • Experience balancing strategic planning with hands-on execution in platform adoption or service delivery work
  • Ability to develop team capability, improve ways of working, and create strong partnership across technical and business stakeholders
  • Familiarity with platform analytics, change enablement, and user adoption strategies in enterprise environments


About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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