Cisco

Leader, Employee Relations

Cisco • $164K — $209K *
San Jose, CA 95123In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
  • 7+ years of progressive experience in Human Resources.
  • 5+ years' experience in handling complex Employee Relations investigations.
  • 2+ years in an HR or Employee Relations leadership role.
  • Strong knowledge of US employment and labor laws with preferred experience in Canada and Latin America.

Responsibilities

  • Lead and develop a high-performing Employee Relations team in the Americas.
  • Guide the team in conducting complex workplace investigations and maintaining case files.
  • Provide guidance on policy interpretation and complex employee relations matters.
  • Ensure consistent application of HR policies and recommend best practices for risk mitigation.
  • Review and advise on disciplinary actions and termination documentation.
  • Drive a culture of continuous improvement within the Employee Relations team.
  • Inspire and mentor team members for their professional growth.

Benefits

  • Opportunity to work remotely from the US.
  • Collaborative work environment with cross-functional teams.
  • Professional development and mentorship opportunities.
  • Engagement in Cisco's cultural and guiding principles.
Full Job Description
The application window is expected to close on: 09/01/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Location: US Remote

Employee Relations Leader - Americas

We are seeking an experienced Human Resources leader with strong Employee Relations (ER) experience to lead a team of ER Consultants in the America's region. The role will report to the Regional Director of Employee Relations for Americas and is part of Cisco's People & Communities (P&C) organization.

The Global ER team is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on HR policies and practices and complex employment matters.

The role will collaborate with business leaders, P&C partners and cross-functional stakeholders to address employee concerns, conduct investigations and be a consultative partner on complex employee relations matters.

The position requires deep subject matter expertise, HR leadership experience, strong communication and interpersonal skills.

What You'll Do
  • Lead and develop a high performing ER team as part of the America's ER leadership team, working in close alignment and collaboration with other ER Leaders in US and globally.
  • Guide team in conducting complex workplace investigations, maintaining comprehensive case files and providing timely communication to relevant parties.
  • Provide collaborative guidance to People Partners and management on topics ranging from policy interpretation, workplace investigations, disciplinary action recommendations, and workforce reductions.
  • Ensure consistent application of policies and procedures and provide guidance on best practices, solutions, and ways to mitigate risks while using judgement to balance business needs with fair resolution of issues.
  • Review and advise on discipline and termination documentation - tailoring and delivering recommendations in an effective way to help influence the right outcomes with stakeholders while mitigating risk to Cisco.
  • Drive a continuous improvement culture within the Employee Relations team, roll modeling change and driving operational rigor and accountability.
  • Inspire and mentor team members, enabling their professional growth and development.
  • Partner closely and collaboratively with People Partners, People Legal, People Care Crisis, Leader Consulting, Offboarding and other teams to deliver HR strategies.
  • Uphold and integrate Cisco's Guiding Principles and conscious culture in all actions, decisions and interactions.
  • Foster a culture of integrity, respect and accountability in every aspect of Employee Relations.
    Minimum Qualifications:
  • A bachelor's degree in Human Resources, Business Administration, Psychology, or related field
  • 7+ years of progressive experience in Human Resources
  • 5+ years' experience handling complex Employee Relations investigations
  • 2+ years in an HR or ER leadership role
  • Strong knowledge of US employment and labor laws and compliance requirements; experience in Canada and Latam preferred.
    Preferred Qualifications:
  • Ability to exercise good judgment during challenging, sensitive, complex and ambiguous situations
  • Ability to execute with quality, a sense of urgency and accountability
  • Comfortable challenging the status quo and taking smart risks
  • Ability to lead a team through change, building trust and fostering inclusion
  • Experience influencing and coaching senior level and executive business leaders
  • Inclusive team leadership style embracing a growth mindset and continuous learning
  • Ability to multi-task and work proactively, managing competing priorities in fast-paced environment.
  • Highly motivated, confident, proactive and intellectually curious
  • Willing to embrace new approaches and technologies.
  • Technically proficient in Microsoft tools, including Word, Excel, PowerPoint (Experience with HR Acuity a plus)

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Telecommunications & Hardware
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ
CSCO
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Cisco

More Business Services Jobs

Find similar Leader, Employee Relations jobs:

NationwideSan Jose, CA