Cisco

Leader, AI Hyperspecialist Solutions Engineer

Cisco$235K — $301K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • 5+ years in solutions engineering, sales engineering, or technical consulting, with 2+ years in a leadership role
  • Strong understanding of AI/ML concepts including LLMs and APIs
  • Experience with cloud platforms such as AWS, GCP, Azure
  • Proven ability to communicate technical concepts to diverse audiences
  • Track record of supporting complex enterprise sales cycles

Responsibilities

  • Manage, coach, and develop a team of solutions engineers and architects
  • Oversee technical discovery, solution design, demos, and POCs for prospective customers
  • Guide team in helping customers integrate AI/ML into their systems
  • Develop reusable solution architectures and best practices
  • Collaborate with Sales, Product, Engineering, and Customer Success teams
  • Serve as an escalation point for complex technical objections
  • Build technical training materials and certifications for the team
  • Track team performance metrics and improve pre-sales processes

Benefits

  • Opportunity for professional growth and development
  • Access to cutting-edge AI/ML technologies
  • Collaborative work environment with cross-functional teams
  • Impactful leadership role in a high-growth domain
  • Engagement with customers and hands-on problem-solving
Full Job Description
The application window is expected to close on: 07/24/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The AI Hyperspecialist Solutions Engineering leader directs a team of solutions engineers who partner with sales, customers, and product teams to design and implement AI-powered solutions. This role requires deep technical credibility in AI/ML combined with strong people leadership, ensuring the team effectively translates customer needs into technical solutions while driving revenue and customer success.

Your Impact
  • Team Leadership: Manage, coach, and develop a team of solutions engineers/architects; conduct 1:1s, performance reviews, and skill development plans
  • Pre-Sales Support: Oversee technical discovery, solution design, demos, and proof-of-concepts (POCs) for prospective customers evaluating AI products
  • Customer Enablement: Guide the team in helping customers integrate AI/ML APIs, models, or platforms into their existing systems
  • Technical Strategy: Develop reusable solution architectures, demo environments, and best practices for common AI use cases (e.g., RAG, agents, fine-tuning, automation)
  • Cross-functional Collaboration: Partner closely with Sales, Product, Engineering, and Customer Success to align technical solutions with business goals and feed customer feedback into the product roadmap
  • Escalation Management: Serve as an escalation point for complex technical objections or implementation blockers during the sales cycle
  • Enablement & Training: Build technical training materials and certifications for the solutions engineering team and broader sales org
  • Process & Metrics: Track team performance metrics (POC win rate, time-to-value, deal velocity) and continuously improve pre-sales processes
  • Hiring: Recruit and interview candidates with strong technical and communication skills


Minimum Qualifications
  • Bachelor's degree in Computer Science, Engineering, or related technical field
  • 5+ years in solutions engineering, sales engineering, or technical consulting, with 2+ years in a leadership role
  • Strong understanding of AI/ML concepts - LLMs, embeddings, RAG, model APIs, prompt engineering
  • Experience with cloud platforms (AWS, GCP, Azure) and integration technologies (APIs, SDKs, webhooks)
  • Proven ability to communicate technical concepts to both technical and non-technical/executive audiences
  • Track record of supporting complex enterprise sales cycles

Preferred Qualifications
  • Hands-on experience building demos or POCs using LLM APIs (OpenAI, Anthropic, etc.) or ML frameworks
  • Background in customer-facing technical roles at a SaaS or AI/ML company
  • Familiarity with vector databases, agentic frameworks, or MLOps tooling
  • Experience presenting at conferences, webinars, or customer events
  • Prior experience in a specific target industry (e.g., enterprise software, fintech, healthcare)

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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