Lead Visa Specialist

Department of State (Agency Wide)

$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in adjudicating nonimmigrant visa applications.
  • Expertise in interpreting and applying visa laws and regulations.
  • Proven ability to develop organizational strategies and improve processes.
  • Experience leading and mentoring teams within a governmental or consular setting.
  • Ability to obtain and maintain a Top Secret security clearance.

Responsibilities

  • Coordinate daily workload and special case processing with partner visa sections.
  • Research and apply visa regulations and policies to determine eligibility.
  • Lead and mentor Visa Specialists in adjudicating complex cases.
  • Provide guidance on interview waiver policies and procedural changes.
  • Advise on adjudication norms and assist with training materials.

Benefits

  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Potential for situational telework agreements with supervisor approval.
  • Opportunities for career advancement within the federal system.
  • Access to training and professional development resources.
  • Eligibility for federal career transition assistance programs.
Full Job Description
Summary

This position is located in the Bureau of Consular Affairs, Visa Services Directorate, Office of Domestic Operations, Remote Processing Division. This Division supports consular posts in need of additional nonimmigrant visa adjudication capacity by reviewing and adjudicating applications eligible for interview waiver (IW). The Lead Visa Specialist serves as a subject matter expert on IW adjudication and leads a team of Visa Specialists performing this work.

Duties

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  • Coordinates with partner post visa section on daily workload assignments, systems issues, policy changes, adjudication norms, application intake and case preparation errors, and cases requiring special attention or processing.
  • Researches, interprets, and applies visa regulations, policies, and requirements, including 9 FAM 403.5-4 guidance and Department of State authorities, to determine interview waiver eligibility.
  • Serves as a subject matter expert on visa legislation, regulation, and the adjudication of complex nonimmigrant visa cases that qualify for interview waiver.
  • Interprets interview waiver policies, adjudicates cases, and advises visa specialists on interview waiver eligibility and nonimmigrant visa adjudication.


Requirements

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Conditions of employment

  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.


Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must include:
• Adjudicating nonimmigrant visa applications;
• Interpreting and applying laws and regulations to questions of visa eligibility; and
• Modifying guidelines and developing new methods to improve organizational effectiveness.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • To request a reasonable accommodation for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodation" button within the Assessment Application.
    For all other reasonable accommodations at the U.S. Department of State, please contact the Office of Accessibility and Accommodations (OAA) at [redacted].
    OAA is responsible for reviewing and adjudicating reasonable accommodation (RA) requests for the Assessment Battery being used for this announcement. The following applies to all RA requests:
    • RA requests cover additional time on timed sections only.

    • Applicants submitting a RA request MUST attach supporting medical documentation signed by a licensed, treating medical provider. The documentation should describe the nature, severity, and expected duration of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests that do not contain supporting medical documentation attachments at the time of initial request may be subject to further review.

    • Note: the following documents do not, on their own, qualify for automatic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters.

    • Applicants MUST submit their application before the vacancy closes, even if pending an accommodation decision.

    • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

    • Applicants will have 48 hours after their RA request is adjudicated to complete the assessment battery. Scores generated after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy.

  • If eligible, situational telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
  • Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position.


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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