Lead Technical Writing Specialist

Protective Industrial Products$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical writing or related field
  • Strong organization skills to handle multiple tasks effectively
  • Excellent communication skills for interacting with diverse teams
  • Proficiency in quoting using SAP software
  • Team building and global problem-solving abilities
  • Self-starter with effective time management skills
  • Experience with database management, particularly in Excel

Responsibilities

  • Provide customer and sales technical support for quotes on new and existing products
  • Collaborate with regional sales managers to support Product Management objectives
  • Prepare and deliver accurate customer quotes based on provided specifications
  • Ensure timely quote delivery that meets company standards
  • Prioritize urgent and high-value quotes to optimize customer satisfaction
  • Balance speed and accuracy in quote generation for enhanced customer experience

Benefits

  • Opportunity to work with sales and distribution teams globally
  • Exposure to pricing strategy development and vendor management
  • Professional development within a growing department
  • Supportive working environment focused on teamwork and collaboration
Full Job Description
Lead Technical Writing Specialist The Lead Tech Writing specialist will provide support to both the sales team and distributor network by providing quoting support for both new and existing products, ensuring accurate, timely, and competitive pricing. They will manage and maintain department specifications and pricing documentation, while creating specs and cost for new business opportunities. This role will also support vendor relationship management to help inform pricing strategies and ensure cost alignment. In addition, they will also provide ongoing support to Regional Managers within their territories, with a strong focus on quote generation, updates and follow-through. Responsibilities - • Provide customer/sales technical support on new or existing products quotes. • Work closely with regional sales managers to achieve Product Management goals and to support key accounts. • Prepare accurate and timely customer quotes based on specifications, requirements, and pricing guidelines • Meet defined turnaround times for quote delivery • Prioritize urgent or high-value quotes • Balance speed with accuracy to maintain customer satisfaction Requirements - • Strong organization skills. • Excellent communication skills • Ability to quote in SAP to meet sales and customer requirements. • Team building and problem-solving skills on a global basis. • Self-starter and effective time manager. • Database management experience with Excel

About Protective Industrial Products

Protective Industrial Products (PIP) is a global leader in hand protection and PPE (personal protective equipment) solutions. With a mission to keep people safe, PIP offers a wide range of products including gloves, safety glasses, hard hats, hearing protection, and more. The company serves a variety of industries including construction, oil and gas, food processing, and healthcare. PIP has a strong commitment to sustainability and social responsibility, with initiatives focused on reducing waste, conserving energy, and supporting local communities.
Learn more about Protective Industrial Products
Size
1,000 employees
Industry

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