Early Warning Services

Lead Technical Program Manager - Security

Early Warning Services$131K — $160K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Computer Science, or related field
  • 8+ years in managing large complex technical projects
  • Strong background in working with engineering teams
  • Experience in AI technologies like ChatGPT, Claude
  • Familiarity with project management tools (Jira/Planview) and Excel
  • Experience in regulatory industries, particularly financial institutions
  • Strong team player and effective communicator

Responsibilities

  • Lead and manage multiple interrelated project workstreams independently
  • Enforce product and project lifecycle processes compliant with Audit and Risk standards
  • Report project results, metrics, and deployment activities to stakeholders
  • Prepare detailed project plans and status reports for all project phases
  • Continuously monitor project progress and proactively mitigate risks
  • Define technical requirements and collaborate on end-to-end solutions
  • Communicate project updates and manage stakeholder expectations

Benefits

  • Competitive healthcare coverage including medical, dental, and vision plans
  • 401(k) Retirement Plan with a 100% Company Safe Harbor Match
  • Flexible Time Off and generous PTO alongside 11 paid holidays
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning support for various parenting needs
Full Job Description
Overall Purpose

Responsible for leading and delivering complex business and technical projects, including project planning and execution spanning multiple organizations, successfully partnering to define and deliver solutions and mechanisms that have a long-term beneficial impact on a product, company technology, or on engineering overall. Ensures project follows product and project methodologies and is completed on time, on budget, and in scope. Engage in cross-organizational business and/or technology influence during the full project lifecycle of large complex innovative programs aimed at improving the efficiency and lowering the cost of EWS products. Define high level technical requirements and design, works with engineering teams, product owners and/or business stakeholders to ensure projects are successful and meet business objectives while identifying risks and solving technical challenges.

Essential Functions
  • Own and manage multiple aspects of multiple interrelated project workstreams independently with multiple engineering team(s) within your organization to successfully deliver cross-functional projects from inception to completion that are of a high quality (e.g., secure, testable, maintainable, low-defects)
  • Enforcing EWS specific product and project lifecycle process from discovery to post deployment process in compliant with Audit, Risk and Compliance committee.
  • Report on project tracking including results, metrics, test, and deployment management activities to stakeholders.
  • Prepare detailed project plans for all phases of the project as well as status reporting regarding project and program milestones, success criteria, deliverables, dependencies, and risks to all stakeholders up to and including executive leadership.
  • Monitor projects on an ongoing basis, evaluate progress, proactively work with the project team to mitigate risks, and resolve issues as they arise.
  • Define high level technical requirements and design, work with technical leadership to drive end to end solutions, Oversee and influence technical decisions and provide technical insights to ensure alignment and quality delivery.
  • Identify, manage, and mitigate project risks by developing contingency plans.
  • Communicate ideas effectively, both verbally and in writing, to all types of audiences including Senior leadership. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You collaborate successfully with customers, stakeholders, and engineering teams.
  • Manage stakeholder expectations and provide regular updates on project progress, risks, and milestones.
  • Maintain comprehensive project documentation, including technical specifications, project plans, and status reports.
  • Supports the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
  • 70% standard PM for info sec projects/programs, would be the only PM (overseeing to 3-4 projects that are currently underway) 30% Project Portfolio Management-coordination of work across security and tech. Program coordination is essential


Minimum Qualifications
  • Education and experience typically obtained through completion of a bachelor's degree in business and/or Computer Science or related field.
  • Minimum of 8 years of related experience managing large complex projects in a technical or software development environment.
  • Strong technical background and experience working with engineering or development teams.
  • Experience with AI (LLMs)-ChatGPT, Claude, etc.
  • Jira/ Planview or equivalent (optional/Nice-to-Have); Excel (needed)
  • Tech/Security experience a huge plus
  • Experience in financial institutions or similarly regulatory industries and/or software development processes with background in the data processing environment, application systems, and communication systems.
  • Strong team player with ability to coach/mentor others.
  • Effective relationship building and team collaboration skills leading diverse, cross-functional teams on one or more, complex projects simultaneously.
  • Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences. Confidence and poise to present at all levels effectively.
  • Highly engaged, self-starter with ability to balance achieving results and fostering collaboration.
  • Proactive in identifying and driving process improvements within the organization driving efficiencies.
  • Strong organizational, leadership, and communication skills.
  • Background and drug screen.


Preferred Qualifications
  • Agile / ScrumMaster certifications and/or related certifications
  • PMP, PRINC and/or related certifications
  • Demonstrated people leadership in business and technical environments.


The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $131,000 - $160,000.
New York, NY/ San Francisco, CA in USD per year is: $157,000 - $192,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

  • Healthcare Coverage - Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.


And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Early Warning Services

Early Warning Services is a financial services company that provides fraud prevention and risk management solutions to banks, credit unions, and other financial institutions. The company was founded in 1990 and is headquartered in Scottsdale, Arizona. Early Warning Services offers a variety of products and services, including identity verification, account verification, and payment authentication. The company's solutions are designed to help financial institutions reduce fraud and improve the customer experience.
Learn more about Early Warning Services
Size
1,000 employees
Industry

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