The Strategic Engagement & Activation team is seeking an exceptional Technical Program Manager Lead who thrives at the intersection of strategy, execution, communications, and organizational transformation.

As a Lead Technical Program Manager in the Corporate Sector's Operating Model Enablement team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. You will drive adoption of Global Technology priorities by building strategic relationships, creating compelling narratives, activating large-scale engagement campaigns, and partnering with executives, Product, Engineering, Technology Centers, AI organizations, and Operating Model teams to influence behavior and accelerate business outcomes. The ideal candidate is an innovative relationship builder with proven success leading complex enterprise programs, influencing senior stakeholders without direct authority, and translating strategic objectives into measurable adoption and engagement outcomes. They bring a unique combination of consulting rigor, marketing creativity, program leadership, and operational excellence.

Job responsibilities

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
• Demonstrated success influencing senior stakeholders and driving execution across matrixed organizations.
• Exceptional relationship management and stakeholder engagement skills.
• Experience managing large-scale cross-functional initiatives with measurable business outcomes.
• Outstanding written and verbal communication skills.
• Proven ability to simplify complex concepts into clear and actionable messages.
• Experience building partnerships across Product, Engineering, Operations, and leadership organizations.
• Strong executive presence and facilitation skills.
• Strong strategic thinking and problem-solving capabilities with a data-driven mindset to leverage metrics to drive decisions.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

• 8+ years of experience leading enterprise-wide programs, strategic initiatives, or organizational transformations.
• Management consulting experience from a top-tier consulting firm or internal strategy organization.
• Marketing, communications, organizational effectiveness, or change management expertise.
• Experience supporting technology strategy, AI adoption, digital transformation, or developer experience programs.
• Experience building communities, ambassador networks, mentorship programs, or enterprise engagement initiatives.
• Familiarity with technology operating models, Agile delivery, Product Management, and modern software development practices.
• MBA or equivalent advanced degree