Wells Fargo

Lead Systems Operations Engineer - Windows / Unix

Wells Fargo$119K — $187K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Systems Engineering or Technology Architecture.
  • 5+ years of Site Reliability Engineering experience.
  • Experience leading large-scale Production Application Support with ITIL alignment.
  • Knowledge of AI/ML production systems and operational risk management.
  • Familiarity with CI/CD tools and automation for operational efficiency.

Responsibilities

  • Lead complex initiatives for technology systems consultation.
  • Plan large scale computer systems and network infrastructure.
  • Analyze and troubleshoot complex technical challenges.
  • Decide on technical changes and system enhancements.
  • Consult with engineering teams on design changes.

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness coverage
  • Parental leave
  • Tuition reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Lead Systems Operations Engineer within the Branch Systems and Transformation Technology team. This role is aligned to modern Site Reliability Engineering (SRE) practices and is responsible for driving reliability, resiliency, observability, and operational excellence across critical platform and application services. The role is intended for senior engineers with deep expertise in one core platform domain, applying that expertise to proactively improve platform stability, scalability, and availability.


In this role, you will:

  • Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
  • Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
  • Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
  • Make decisions on technical changes and enhancements
  • Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
  • Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals


Required Qualifications:

  • 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of Site Reliability Engineering experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, education


Desired Qualifications:

  • Demonstrated experience leading Production Application Support at scale, including ITIL-aligned incident, problem, and change management
  • Experience supporting AI/ML-enabled production systems, including reliability, scalability, and operational risk management for LLM- or agent-based workflows (e.g., model deployments, inference services, retrieval pipelines).
  • Understanding of AI operational concerns such as model observability, prompt/configuration change management, data drift, failure modes, and integration of AI signals into incident response and SRE practices.
  • Thorough understanding of application environment implementations, including on prem, client server, on prem cloud, hybrid cloud and public cloud
  • Experience using and configuring Continuous Integration Continuous Deploy (CICD) tools including Jenkins, Aritifactory, Udeploy as well as Terraform
  • Proven experience reducing operational toil through automation (Ansible or equivalent), including runbook automation and selfhealing patterns
  • Experience implementing application Observability through tools such as AppDynamics, Splunk, Elastic, BigPanda (AIOPS), Grafana, Microsoft Application Insights
  • Experience designing and operating resilient systems, including traffic management (F5, AVI), fault tolerance, and data replication strategies
  • Experience supporting largescale Java and .NET applications; strong RDBMS expertise (Oracle, MSSQL); NoSQL experience (MongoDB) a plus


Job Expectations:

  • Periodic availability for evening and weekend On-Call
  • Expectation of at least 3 days per week in office
  • Serves as a subject matter expert for environment reliability and operational readiness.
  • Provides technical guidance, promotes reliability engineering best practices, supports operational governance activities, and collaborates with engineering and testing teams to improve environment stability and delivery effectiveness.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $187,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

4 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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