Wells Fargo

Lead Systems Operations Engineer

Wells Fargo$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in Systems Engineering or equivalent experience
  • 5+ years hands-on with Python for platform automation
  • 5+ years designing complex observability solutions
  • Proficient in writing production-quality Python code
  • 3+ years managing enterprise-scale applications
  • Experience with tools like Grafana, Splunk, and Prometheus
  • 2+ years Linux system administration experience

Responsibilities

  • Lead high-impact initiatives with technology teams
  • Oversee day-to-day operations of platforms like OpenShift
  • Improve operations practices to meet new SLAs
  • Act as an operational lead during incidents
  • Develop automation to streamline processes
  • Manage platform lifecycle activities for consistency and compliance
  • Collaborate with teams to establish operational patterns

Benefits

  • Flexible hybrid work model
  • Participation in an on-call rotation
  • Opportunities for cross-team collaboration across engineering and security
  • Focus on operational excellence and automation
  • Access to cutting-edge technology and tools
Full Job Description

About this role:
We areseekinga highly skilled andforwardthinkingLead Systems Operations Engineer to join our Technology Operations team. This role is ideal for someone who excels in Kubernetes and OpenShift platform operations, drives operational excellence, and leads initiatives that improve stability, automation, and service reliability. You will play a key role in operating and improving ourcloudnativeplatforms, reducing operational toil, and ensuring the resilience and compliance of critical infrastructure services.

In this role, you will:

  • Lead complex, broad impact initiatives including provision of high-level systems consultation for the technology teams
  • Platform Operations Leadership:LeaddaytodayPlatform (REDIS, OpenShift) platform operations, including cluster maintenance, upgrades, performance monitoring, and troubleshooting
  • Operations Excellence 6 Improving operations practices to meet new Incident SLA and improving practices during incident & problem management
  • Incident Response & Problem Management:Serve as an operational lead during incidents, driving rapid diagnosis, resolution,rootcauseanalysis, andlongtermcorrective actions
  • Operational Automation:Develop or enhance automation (Python, Bash,GitOpsworkflows, orAIassistedtools), build AI Agents, MCP server and tools, add skill in MCP thateliminatesmanual effort and streamlines run processes
  • Platform Readiness:Lead Platform lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments
  • Collaboration & Enablement:Partner with engineering, SRE, security, and development teams to implement repeatable operational patterns, guardrails, and platform readiness standards
  • Security, Compliance & Governance:Ensure platform operations follow organizational policies, security standards, audit controls, and regulatory requirements
  • Continuous Improvement:Identifyoperational gaps, recurring issues, or inefficiencies and lead initiatives to enhance reliability, resiliency, and operational maturity.

Required Qualifications:

  • 5+years of Systems Engineering, equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of hands-on experience in Python for platform operations automation
  • 5 + years of designing and building complex observability solutions leveraging industry standard toolset and or custom-built solutions
  • Strong proficiency in writing production-quality Python code by using Python libraries and client integrations
  • Ability to develop automation solutions, including remediation procedures & workflows and operational tools using Python
  • 3+years of experience managing complex, enterprise-scale applications in production environments
  • Extensive experience with configuration and monitoring tools such as Grafana, Splunk, and Prometheus
  • Deep platform expertise, including cluster build-outs, CI/CD pipeline integration, troubleshooting, debugging, remediation, patching, upgrades, and root cause analysis (RCA)
  • 2+ years of hands-on Linux system administration experience
  • Deepexpertisewith Platforms includesbuilding clusters with pipelines,diagnosing, debugging, remediation, upgrades, patching, and RCA.

Desired Qualifications:

  • Strong experience with Open shift, Kubernetes, Public cloud
  • Experience in AI development, including agents, MCP, tools, and related frameworks
  • Hands-on experience with operational tooling such as Grafana, Splunk, Prometheus, Jira, or GitHub, SDLC
  • Demonstrated ability to influence operational improvements across teams.
  • Strong analytical and operationalproblemsolvingskills.

Job Expectations:

  • Participation in on-call rotations
  • This position is hybrid and must be located at one of the posted locations.
  • This position is not eligible for visa sponsorship.
  • Develop automated remediation scripts in Python to proactively resolve alerts and enhance operational efficiency, reducing Mean Time to Resolution (MTTR).

Posting End Date:

27 May 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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