Lead Systems Engineer

Humana, Inc.

$117K — $161K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in endpoint engineering, EUC, VDI, or infrastructure engineering.
  • 2+ years in technical leadership or senior escalation roles.
  • Strong experience with Microsoft Intune, SCCM, and Autopilot.
  • Experience managing Windows endpoint lifecycle and VDI platforms (e.g., VMware Horizon, Cloud PC).
  • Knowledge of application packaging, patch management, and Active Directory/Entra ID integration.

Responsibilities

  • Lead endpoint and VDI platform design, ensuring stability and security.
  • Act as a senior escalation point for complex issues and drive long-term resolutions.
  • Oversee device lifecycle management, including provisioning and policy enforcement.
  • Drive security and compliance initiatives to enhance system integrity.
  • Collaborate with engineering, infrastructure, and security teams to modernize systems.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Generous paid time off, including personal and volunteer leave.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability and life insurance.
Full Job Description
The Lead Systems Engineer will act as the primary technical lead for the design, configuration, and ongoing support of endpoint and virtual desktop platforms ensuring systems are stable, secure, and aligned to enterprise standards. The role acts as an escalation point for complex issues, driving root cause analysis, and long-term fixes to reduce user impact. The engineer leads endpoint and VDI environments across tools like Intune, SCCM, Autopilot, Horizon, and Cloud PC. Responsibilities will also include device lifecycle management, application packaging, patching, provisioning, and policy enforcement. The role also supports security and compliance by driving vulnerability remediation and enforcing configuration standards, while identifying automation opportunities to improve efficiency and consistency. In addition, the Lead Systems Engineer collaborates across engineering, infrastructure, and security teams to align priorities, support modernization initiatives, and drive convergence to enterprise tools and practices.

  • Leads endpoint and VDI platforms (Intune, SCCM, Autopilot, Horizon, Cloud PC), owning stability, security, and enterprise alignment
  • Acts as senior escalation point-driving root cause analysis and long-term fixes to reduce user impact
  • Oversees full device and platform lifecycle (provisioning, patching, app delivery, policy enforcement)
  • Drives security, compliance, and automation to improve efficiency and consistency
  • Partners across engineering, infrastructure, and security teams to support modernization and convergence to enterprise standards

Use your skills to make an impact

Required Qualifications
  • 7+ years of experience in:
    • Endpoint engineering, EUC, VDI, or infrastructure engineering
  • 2+ years in:
    • Technical leadership, lead engineer, or senior escalation role
  • Strong experience with:
    • Microsoft Intune, SCCM, and Autopilot
    • Windows endpoint lifecycle management
    • VDI platforms (VMware Horizon, Windows 365 / Cloud PC)
  • Experience with:
    • Application packaging and patch management
    • Device provisioning and configuration management
    • Active Directory / Entra ID integration


Preferred Qualifications
  • Experience with:
    • Automation (PowerShell or similar scripting)
    • Endpoint security tooling and vulnerability remediation
    • Platform migrations or modernization initiatives
  • Experience in regulated or healthcare environments


Additional Information

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
  • Satellite, cellular and microwave connection can be used only if approved by leadership
  • Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information


Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

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