Lead System Reliability Engineer

ADP

$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field plus 7 years of experience required.
  • 5 years of experience with Public Cloud infrastructure (EKS, RDS) and Containerization (K8s).
  • Proficient in Orchestration tools (Terraform, Ansible, Jenkins) and CI/CD processes.
  • Familiar with API design and implementation, Unix/Windows configuration.
  • Experience in Site Reliability Engineering, load and performance engineering, and disaster recovery engineering.

Responsibilities

  • Build and lead high-performing teams to enhance engagement and productivity.
  • Engage in continuous learning to adopt new technologies and drive innovation.
  • Proactively develop polished, completed products for clients.
  • Collaborate and share knowledge with colleagues to improve processes.
  • Handle a variety of tasks, maintaining flexibility in daily operations.
  • Present effectively to senior leaders, showcasing confidence and clarity.
  • Address challenges innovatively and constructively.

Benefits

  • Collaborative culture focusing on courageous team dynamics.
  • Emphasis on delivering impactful results at a large scale.
  • Supportive environment fostering continuous learning and growth.
  • Encouragement to take ownership and be hands-on in problem-solving.
  • Opportunities for community engagement through philanthropic efforts.
Full Job Description
ADP Technology Services, Inc. is hiring a Lead System Reliability Engineer in our Alpharetta, Georgia location.


To thrive in this career, you'll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You'll be curious, persistent, and at times persuasive.

As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

WHAT YOU'LL DO:
  • Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.
  • LearningYou're always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a "learn as you go" approach with a willingness to figure out new ways of doing things.
  • Create Results. You're proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it's as polished as you could make it.
  • Continuous Learning. You will actively collaborate with other associates to share ideas or show what you've learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.
  • Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.
  • Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.
  • ChallengesInevitable challenges will arise, and we'll rely on you to look for a solution.
  • Responsibilities. Responsible for driving reliability and resiliency across the enterprise as a part of our high-performance team within Global Product & Technology (GPT) group, while operationalizing and building automated software solutions and tools. Design, develop, and automate software solutions for ADP's product suites leveraging experience with DevOps and reliability, including Cloud, CI/CD toolchain and systems. Utilize business processes, functions, and data to provide innovative, insightful, and secure software solutions. Participate in API design and implementation (remote vs local APIs, routing and reverse proxying, load balancing, and optimization techniques). Utilize complex technologies, including Cloud (AWS, EKS RDS), Containerization (K8S), Orchestration (Terraform, Ansible, Jenkins, Helm Charts), Clustering, CI/CD tools, and Unix. Perform tuning, command line utilities, virtualization approaches, domain driven design concepts and microservices.


TO SUCCEED IN THIS ROLE:
  • Education and Qualifications/Skills and Competencies. Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems, related Engineering disciplines, or related field of study plus seven (7) years of related experience required.


  • Work Experience. Five (5) years of experience must include: Public Cloud infrastructure (EKS and RDS); Containerization (K8s); Orchestration (Terraform, Ansible, Jenkins); Clustering; CI/CD; API design and implementation; Unix or Windows OS configuration; Unix OS, tuning, command line utilities, virtualization approaches; Site Reliability Engineering including observability, chaos engineering, and continuous reliability; Domain Driven Design concepts, microservices; Load and Performance Engineering; Systems capacity analysis and engineering; and Disaster Recovery Engineering.


YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to find the best solution.
  • Deliver at an epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
  • Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
  • Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
  • Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
  • Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.


Benefits listed at: jobs.adp.com/en/life-adp

What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )

For more information please visit: jobs.adp.com

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