KPMG is currently seeking a Lead Specialist, ServiceNow, E&T to join our Managed Services practice.
Responsibilities:- Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives, and oversee the development and customization of ServiceNow applications and workflows
- Explore and integrate AI-driven solutions within the ServiceNow platform to enhance automation, improve decision-making, and optimize service delivery
- Provide technical leadership and mentorship to development teams, fostering skills, growth, and collaboration, and collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications
- Manage the lifecycle of ServiceNow modules, ensuring efficient and effective operation, and conduct technical reviews of design, code, and implementation to maintain high-quality standards
- Drive continuous improvement initiatives in ServiceNow functionality and performance, and troubleshoot and resolve complex technical issues within the ServiceNow platform
- Stay updated with the latest ServiceNow features and best practices to drive innovation and efficiency, and communicate effectively with business units and stakeholders, providing training and support to enhance ServiceNow adoption and utilization
- Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:- Minimum five years of recent professional experience leading ServiceNow projects
- Bachelor's degree in computer science, information technology, or related field
- Proven track record for leading ServiceNow projects and teams
- Strong proficiency in JavaScript, HTML/CSS, and AJAX
- Experience with ITIL processes and frameworks
- Excellent problem-solving and analytical skills, and strong communication, leadership, and interpersonal skills
- Ability to travel as needed
- Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
KPMG LLP and its subsidiaries ("KPMG") complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work .
Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M320ADV_3_26 California Salary Range: $134710 - $268985
