Summary:The position of Account Manager is a key member of the sales and operations team. This position requires a proven leader with a strong business acumen, excellent communication and relationship-building skills and a passion for success.
This position is primarily responsible for their area strategy, growing our existing customer base and EBITDA, exhibiting role model behaviors, exceeding our customers' expectations by maintaining our philosophy of going above and beyond by exemplifying superior customer service standards.
Territory is Ohio
Essential Duties and Responsibilities:- Manages preparation of annual budget, and growth capital requirements for area and assigned key customers.
- Develops strategy for specific geography to deliver growth objectives
- Salesforce inputs, leads, opportunities, etc.
- Manages all administrative functions relating to relationship between Sunoco and its customers. Develop and manage sales, revenue, capital and expense budgets. Resolution of problems and implementation of programs and initiatives. Complete all administrative functions within Salesforce.
- Manage the growth capital process; including identification of capital opportunities, development of revenue projections and oversight of the projects when approved. Manage new business economic approval process and prepare project packages for management signatures.
- Ability to interact with and influence people with varied backgrounds, styles and origins. Ability to positively interface with supporting departments in the branded business unit as well as others (Supply, Pricing, Legal, Contract, Procurement, General Accounting, Credit, Human Resources, Marketing Services, Credit Card Services).
- Provide superior customer service by responding efficiently and in a timely manner.
- Set an example for customers in the management of Health, Environment and Safety. Conduct or coordinate training as necessary. Correct areas of non-conformance to assure full compliance in all areas of HES.
- Provide on-going communication to management on competitive information, pricing and relevant market changes.
- Proactively manages the renewals of existing key customers.
- Responsible for profit and loss of entire area and fuel volume analysis. Develops action plans related to findings.
- Grow sales and participation in the value added programs (APlus Franchise, loyalty, fleet and other income)
- Develop site-level strategic plans focused on delivering increased EBITDA, Free Cash Flow and organic sales growth
- Develops reports and metrics based on outcomes of business operations and developing initiatives to maximize operational effectiveness.
Requirements:Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
- Bachelor's degree in business or equivalent work history
- Minimum of eight (8) years management experience in the petroleum industry preferred.
- CRM experience
- Ability to travel 50 - 75% of the time with overnight stays required.
- Complete all travel and expense related reports
- Must be flexible to work evenings and weekends
Preferred Qualifications:- Bachelor's degree preferred.
- Experience in SalesForce
Working Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Usually, normal office working conditions.
- Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
- Overnight travel is required.
- Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.
