About the Role

Sprinklr is seeking aSolutionsConsultant to partner with our Sales and Customer Success teams in driving strategic engagements with enterprise clients. This role is ideal for a consultative, outcome-driven professional with deepexpertisein marketing technology, customer experience, and digital transformation.

As aSolutions Consultantat Sprinklr, you will be a trusted advisor to our clients, helping themcreateand implement solutions that leverage Sprinklrs Unified-CXM platform to deliver measurable business outcomes across marketing, social, and customerexperience functions.

At Sprinklr, Solution Consultants have the technical knowledge and business consulting acumen to uncover a customers current and future stateneedsand their goals to best position Sprinklrs platform. They speak from a position of confidence and credibility with their product and industry knowledge and can provide insights and build rapport easily while being a trusted advisor.

WhatYoullDo

• Act as a key member of the account team for your territory, working directly with prospects and customers during sales cyclesas a trusted advisorto build confidence and excitement around Sprinklrs suite of products and integrations with customer systems

• Lead discovery sessions to understand client goals, challenges, and desired outcomes across marketing, social media, customercareand CX.

• Understand potential business opportunities at customer prospects. This includes researching and understanding prospects' go-to-market strategies andidentifyingpotential solution hypotheses and value drivers ofcustomerexperience programs at the prospects organization.

• Design and presenttailoredsolutions using Sprinklrs platform,showcasinghow our technology drives value across the marketing tech stack.

• Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements todemonstratesolution fit and strategic impact.

• Collaborate with cross-functional teams (Product, Engineering, Customer Success, and Marketing) to deliver compelling demos, create solutionarchitecturesand align to positive business outcomesand go-to-market strategy.

• Translate complex platform capabilities into business value for executive and practitioner audiences.

• Stay current on industry trends in mar-tech, social media,contact center,and customer experience to inform solution strategy and client conversations.

• Work collaboratively with your peers and seek opportunities to growthrough mentorship and peer learningacross the global presales team.

Who You Are

• Experienced Solutions Consultant/Sales Engineerwith experience inaroleat a SaaS company working with Enterprise clients

• A strategic thinker with experience in marketing technology, customer experience, or digital transformation consulting.

• Experience guiding prospects and customers through structured problem solving and value realization frameworksandhelping clients innovate and transform their customer experiences.

• Familiar with platforms such as CRM, Marketing Automation, Social MediaManagement,Business IntelligenceandCCaaS, as well as integrations between systems.

• Comfortable engaging with stakeholders from C-suite to practitioner, with strong storytelling and presentation skills.

• Thought leader witha track recordof publishing, speaking, or contributing to industry conversations.

• Open to feedback and committed to continuous learning

• Demonstrates empathy and builds trust quickly

• Willingness for up to 40% travel,largely withinthe US

Preferred Qualifications

• Bachelors degree in Marketing, Business, Communications, or a related field

• 5+years experiencein a solutions consulting/sales engineering role

• Experience with Sprinklr or similar Unified-CXMplatformsaplus

• Understanding of AI and automation as applied to marketing and CX use cases.

• Familiarity with data integration, API connectivity, and scalable solution design inmar-techenvironments.

• Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship building skills, across all levels of management

• Proficient technical aptitude includingat a conceptual and practitioner level,and ability to become a subject matter expert withnew technologyapplications

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

JOB REQ COMPENSATION RANGE

The base salary range for this role is shown above. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklrs discretionary bonus plan, commission plan, and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commissions advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.