Job DescriptionWHAT IS THIS OPPORTUNITY?As a Lead Software Engineer on the Advice Centre Engineering Team, you will architect and lead the design, development, and delivery of enterprise-scale applications and backend services that enable real-time audio streaming, transcription, and AI-powered summarization. You'll drive RBC's broader AI strategy by championing technical excellence and mentoring engineering teams to deliver solutions that enhance advisor efficiency and transform how our advisors interact with clients. This is a strategic technical leadership role where you'll guide innovative audio and AI capabilities from concept through production at scale, setting technical direction, fostering best practices, and working across modern web technologies and cloud infrastructure to build resilient, scalable systems that deliver measurable business impact.
WHAT WILL YOU DO?- Lead technical strategy and architecture for multi-tier architecture applications that handle real-time audio processing and transcription at enterprise scale, establishing patterns and best practices across the team
- Design and oversee backend services and frontend applications that seamlessly integrate audio streaming, real-time transcription, and generative AI-powered summarization capabilities
- Mentor and guide software engineers in the team, conducting code reviews, fostering technical excellence, and developing engineering talent
- Drive agile execution across sprints, leading technical prioritization, balancing requirements, aligning deliverables with business objectives, and removing technical blockers
- Champion modern development practices including AI coding tools (Copilot, Windsurf, Claude), code quality standards, and productivity acceleration techniques
- Design resilient, observable, and scalable systems from the ground up, establishing monitoring, alerting, and observability frameworks to ensure production reliability across all services
- Collaborate with cross-functional stakeholders including product, architecture, and platform teams to align technical decisions with organizational strategy
WHAT DO YOU NEED TO SUCCEED?Must-have:- Post-secondary education in Computer Science, Software Engineering, or related field, or equivalent professional software development experience (7+ years with 3+ in senior/lead capacity)
- Proven ability to lead and mentor engineering teams, fostering a culture of technical excellence and continuous learning
- Advanced proficiency in TypeScript, Node.js, and modern frontend frameworks (React), with extensive hands-on experience building desktop applications using Electron.js
- Expert-level proficiency in audio streaming technologies including WebSocket protocols, real-time data handling, and browser Media APIs (MediaRecorder, Web Audio API, MediaStream)
- Proven experience architecting systems using AWS Transcribe Streaming, including WebSocket integration, audio encoding formats (PCM/Opus), and streaming response handling
- Expert knowledge of authentication patterns including OAuth 2.0/OIDC and secure token management
- Advanced understanding of Electron security best practices including context isolation, preload scripts, Content Security Policy, and secure inter-process communication
- Extensive experience with backend frameworks (Koa) and testing frameworks (Jest, k6) for building and validating production-grade applications at scale
- Master-level proficiency in stream processing, including audio buffer management, backpressure handling, memory optimization, and performance tuning
- Demonstrated ability to troubleshoot and resolve complex multi-tier applications, desktop systems, and WebSocket connections; mentoring others to do the same
- Familiarity with modern development, deployment practices, CI/CD pipelines, and infrastructure-as-code patterns
Nice-to-have:- Experience with WebEx API/SDK for enhanced communication platform integration and architectural planning
- Advanced knowledge of audio processing techniques including noise reduction, echo cancellation, and audio normalization
- Familiarity with Windows audio APIs such as WASAPI for advanced system-level audio capture
- Experience with Electron packaging, code signing, auto-updates, and installer creation using tools like electron-builder; ability to guide team adoption
- Experience load testing real-time systems using tools like k6 with WebSocket scenarios and performance optimization strategies
- Advanced AWS deployment and architecture experience across services including EC2, S3, Lambda, API Gateway, managed transcription services, and cost optimization
- Backend development experience with Java Spring Boot or similar frameworks; ability to architect polyglot solutions
- Expert knowledge of monitoring concepts (logs, metrics, traces, telemetry) and observability tools (Dynatrace, Elastic Stack, Prometheus, Grafana)
- Experience with technical hiring, team scaling, and building high-performing engineering organizations
What's in it for you?- Comprehensive Total Rewards Program including competitive compensation, performance bonuses, flexible benefits, and stock options where applicable
- Professional Development with leaders who actively support your growth through coaching, mentorship, and learning opportunities
- Work-Life Balance with engaging team events, wellness programs, and a comfortable work environment with flexible dress code
- Impactful Work within a dynamic, collaborative, and high-performing team where you can make a lasting difference
- Career Growth with opportunities to tackle challenging problems and expand your expertise across the development community
Job SkillsActive Learning, Active Learning, Agile Methodology, Application Integrations, Collaboration, Cross-Functional Teamwork, Dart Programming Language, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Express.js, Flutter Software Development Kit (SDK), Generative AI, Git Workflow, Group Problem Solving, JavaScript, Node.js, Programming Languages, Python (Programming Language), React.js, Software Development Life Cycle (SDLC), Software Solutions, System Designs, System Integration, Technical Delivery {+ 2 more}
Additional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-06-29
Application Deadline:2026-07-24
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
