Job Description

DESCRIPTION:

Duties: Execute creative software solutions, including design, development, and technical troubleshooting, to build solutions or break down complex technical problems. Develop secure, high-quality software, and review and debug code written by others to ensure best practices and code quality. Create durable, reusable technical designs that improve velocity and quality of output across teams and functions. Partner closely with product owners, clients/stakeholders, platform architects, cross-functional engineering teams, and customer success teams to deliver scalable solutions. Identify opportunities to eliminate or automate remediation of recurring issues to improve the overall operational stability of software applications and systems. Conduct evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture. Participate in communities of practice across Software Engineering to drive awareness and adoption of new and leading-edge technologies.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Any field of study plus 5 years of experience in the job offered or as Software Engineer, IT Analyst, Technical Consultant, Strategic Implementation Analyst, Associate Consultant, Graduate Engineer Trainee, or related occupation. The employer will alternatively accept a Bachelor's Degree in Any field of study plus 7 years of experience in the job offered or as Software Engineer, IT Analyst, Technical Consultant, Strategic Implementation Analyst, Associate Consultant, Graduate Engineer Trainee, or related occupation.

Skills Required: This position requires three (3) years of experience with the following: utilizing complex client-side and server- side APIs and utilizing ServiceNow, JavaScript, HTML, CSS, Angular JS, and REST API to enable dynamic user interfaces, automate workflows, and connect ServiceNow with other systems. This position requires two (2) years of experience with the following: developing and customizing ServiceNow core engineering frameworks and modules; integrating ServiceNow with various SAP Applications using REST web Services. This position requires any amount of experience with the following: delivering system design, application development, testing, and operational stability; working with agile methodologies such as CI/CD, Application Resiliency, and Security to integrate code changes, automate testing and deployment; administering ServiceNow environment including upgrade, patches, environment cloning, debugging software problems; gathering business requirements, preparing solution design documents, technical specifications, performing migration activities and providing platform training to stakeholders; and developing custom reports, dashboards, and analytics solutions within ServiceNow, providing actionable insights to measure service performance, incident trends, and process efficiency.

Job Location: 880 Powder Mill Rd, Wilmington, DE 19803.

Full-Time.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.