POSITION PURPOSEWorking without supervision (and with extensive latitude for independent judgment) design, develop, document, test, and debug new and existing software systems and/or applications for market sale or large-scale proprietary software for internal use. Serve as a technical expert on development projects. Participate in full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Participate in software design meetings and analyze user needs to determine technical requirements. Consult with end user to prototype, refine, test, and debug programs to meet needs. Accountable for complying with all laws and regulations associated with duties and responsibilities.
NATURE AND SCOPE- This role does not manage people
- This role reports to this job: Manager, Software Engineering
- Necessary Contacts: To do this job effectively the incumbent has to be in contact with all levels of BCBSLA personnel.
QUALIFICATIONSEducation- Bachelor's in Computer Science or a related field
- Master's degree preferred
- Four years of related experience can be used in lieu of a Bachelor's degree.
Work Experience- 7 years of software development experience required.
- Must have a minimum of five years of IT experience using general development technologies (i.e., C#, SSRS, SSIS, SQL Coding, XML) or comparable computing language (i.e., .Net, BI, ERP) as approved by the hiring manager
- Preferred Qualifications for IT Enterprise Platforms Team:
- Strong experience designing, developing, and supporting enterprise-grade APIs using Azure services, including Azure API Management (APIM).
- Experience administering and developing applications hosted on IIS, including Application Request Routing (ARR), site configuration, performance tuning, and troubleshooting.
- Proven knowledge of enterprise infrastructure and networking concepts, including domain name system (DNS), firewall configurations, load balancers, distributed file system (DFS) and traffic flow patterns.
- Strong scripting and automation experience using PowerShell for system administration, deployment, and operational tasks.
- Experience working in hybrid cloud environments, including integration between on-premises systems and Azure services.
- Experience with Azure Entra ID (formerly Azure AD) and Entra External ID, including Conditional Access policies, App Registrations, oAuth 2.0/OIDC token-based authentication, and multi-tenant identity configurations.
- Familiarity with Azure DevOps Services and GitHub Enterprise, including both administrative responsibilities and day-to-day developer usage of Git-based version control.
- Experience building, maintaining, and supporting CI/CD pipelines, including build and release pipelines within Azure DevOps and/or GitHub.
- Ability to troubleshoot complex distributed application issues across application, network, and infrastructure layers.
- Familiarity with security best practices, including certificate management, network security, and least-privilege access models.
- Experience with DMZ architecture and multi-layer firewall environments, including defining firewall rules for inbound/outbound traffic across internal, DMZ and external network zones.
- Experience supporting production systems, including monitoring, incident response, operational support and upgrades/migrations.
- Lead cross-functional technical initiatives spanning multiple application teams, CyberSecurity, Networking, and offshore vendor partners, ensuring structured communication, coordination, and status tracking.
- Serve as a technical liaison between application teams and infrastructure/security teams, translating business requirements into platform configurations and ensuring alignment across all parties.
- Create and maintain operational documentation, including runbooks, Knowledge Base articles, onboarding guides, and third-party integration documentation.
- Experience leading or mentoring engineers and contributing to platform standards, architecture decisions, and operational best practices.
Skills and Abilities- Ability to think strategically, balance long and short-term priorities.
- Ability to establish and maintain a high level of trust and confidence with clients; establish strong working relationships with business and technology partners at all levels; exercise sound judgment; collaborate effectively with peers, subordinates and superiors.
- Must understand and have experience in all aspects of the software development lifecycle (SDLC).
- Ability to multitask and prioritize a heavy workload in a fast paced, dynamic environment.
- Understanding of business operations and key business drivers.
- The candidate must be flexible in terms of working practices as the role requires on call rotation which might include some evening, weekend and holiday work.
Licenses and CertificationsACCOUNTABILITIES AND ESSENTIAL FUNCTIONS- Gather information from stakeholders to document functional, system, and data requirements
- Assess available technologies and create detailed technical specifications or data models for development of new or modifications to existing internal applications or systems
- Develop and maintain internal systems or applications involving various programming languages
- Perform testing, analysis, and debugging on applications and systems to identify and fix problems
- Use development specifications to create detailed test cases. Analyze results of testing to ensure technology solution matches the organization's business needs
- Train or contribute to training of stakeholders and evaluate the effectiveness of implemented technologies
- Research and remain informed of new technology and development tools
- Provide support to the testing team on an as needed basis
- Provides leadership, advice, and training to less experienced peers
- Document system problems and resolutions for future reference
- Provides technical support and troubleshooting assistance on software application related issues
- Maintain configuration management
- The candidate must be flexible in terms of working practices as the role requires on call rotation which might include some evening, weekend and holiday work
Additional Accountabilities and Essential FunctionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions
- Perform other job-related duties as assigned, within your scope of responsibilities.
- Job duties are performed in a normal and clean office environment with normal noise levels.
- Work is predominately done while standing or sitting.
- The ability to comprehend, document, calculate, visualize, and analyze are required.
All internal employees please apply through Workday Careers.PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
Additional InformationPlease be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted. To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.
If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact [redacted] for assistance.
In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.
