Lead Software Engineer - Enterprise Observability

CenterWell Primary Care$129K — $177K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in Computer Science, Engineering, or related field.
  • 7+ years in software/infrastructure engineering with a focus on observability/logging.
  • Strong foundation in operating systems, networking, algorithms, and distributed systems.
  • Expertise in programming languages (Python, .Net, Java, Go, Node.js) and system architecture.
  • Familiarity with CI/CD tools (GitHub Actions, Azure DevOps) and Infrastructure as Code (Terraform, Ansible).
  • Experience in cloud-native development (Azure, AWS, GCP) and API design (REST, gRPC).
  • Proven leadership and mentoring experience with strategic thinking around observability maturity.

Responsibilities

  • Architect and optimize observability environments using software engineering best practices.
  • Build automation scripts to enhance observability instrumentation and deployment.
  • Integrate observability into CI/CD pipelines through infrastructure-as-code practices.
  • Conduct observability code reviews to ensure quality and implement automated checks.
  • Develop AI-native tools for autonomous issue detection and resolution.
  • Design distributed systems with a focus on reliability, scalability, and performance.
  • Lead cross-functional collaborations to align observability strategies with business goals.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Generous paid time off, including parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance and additional wellness opportunities.
Full Job Description
About the Role

We're looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open telemetry, log ingestion, and event correlation across distributed systems. While familiarity with platforms like Splunk or Dynatrace is a plus, we value platform-agnostic thinking and the ability to design resilient, scalable logging solutions using the best-fit tools for the environment.

As a Lead Software Engineer, you will drive the design, implementation, and evolution of our observability and logging platforms. You'll lead enterprise-scale initiatives, mentor engineers, and collaborate across disciplines to ensure our systems are reliable, scalable, and performant. Applying deep technical expertise to solve real-world challenges. You'll work closely with SRE, Security, Networking, Platform Engineering, and Data Science teams to evolve our observability strategy using AI/ML and cloud-native technologies.

Key Responsibilities
• Architect and optimize observability environments through software engineering best practices.
• Build automation scripts and tools to streamline observability instrumentation and deployment.
• Integrate observability into CI/CD pipelines using infrastructure-as-code (IaC) and configuration management tools.
• Conduct observability code reviews and implement automated validation checks.
• Build AI-native tools for autonomous issue detection and resolution.
• Lead the design of distributed systems focused on reliability, scalability, and performance.
• Manage data routing, transformation, and endpoint monitoring integrations.
• Mentor junior engineers and foster a culture of continuous improvement.
• Collaborate across teams to align observability strategies with business goals.
• Communicate technical insights and recommendations to leadership.

Required Qualifications
  • Associate degree in Computer Science, Engineering, or related field.
  • 7+ years in software/infrastructure engineering with observability/logging focus.
  • Strong foundation in operating systems, networking, algorithms, and distributed systems.
  • Expertise in:

o Programming (eg. Python, .Net, Java, Go, Node.js)

o System architecture and AI Ops

o CI/CD (eg. GitHub Actions, Azure DevOps)

o Infrastructure as Code (eg. Terraform, Ansible)

o Cloud-native development (eg. Azure, AWS, GCP)

o API design (eg. REST, gRPC)
  • Proven leadership and mentoring experience.
  • Agile delivery experience and strategic thinking around observability maturity.


Preferred Qualifications
  • 5+ years with a technical bachelor's degree
  • Open telemetry
  • Experience with Splunk Enterprise & ES (SPL, dashboards, correlation searches, data models)
  • Scaled and complex Data onboarding (HEC, UF, TA development)
  • Integration with SNOW, SOAR, ITSM/SecOps tools
  • Experience with Dynatrace, Cribl, Grafana
  • Monitoring and alerting strategy design
  • Budget management and cost optimization
  • Automation and continuous delivery practices
  • Leading cross-functional programs across technologies
  • Certified Splunk Admin and Advanced Power User


Additional Information

This position follows a remote work style however the candidate must live a commutable distance to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Laurderdale FL; Dallas, TX; Boston, MA; New York City; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL or Charlotte, NC.

Work at Home RequirementsTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$129,300 - $177,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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