JP Morgan Chase & Co.

Lead Site Reliability Engineering - Network

JP Morgan Chase & Co.$120K — $150K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of formal training or certification in network engineering concepts with applied experience.
  • 10+ years of experience managing and leading teams in complex technical environments.
  • Advanced skills in network reliability engineering practices, including FMEA and operational readiness.
  • Expertise in problem-solving complex network issues at a firm-wide level.
  • Ability to influence and inspire team culture towards innovation and change.
  • Familiarity with SD-WAN, cloud platforms (AWS, Azure), and major network technologies like Cisco and Palo Alto.
  • Knowledge of observability and monitoring tools such as Splunk and Grafana.

Responsibilities

  • Applies network reliability principles, ensuring a balance of delivery and stability.
  • Partners with network engineering and business teams to align technical goals.
  • Drives the adoption of reliability best practices, illustrating effects via metrics.
  • Bridges engineering, operations, and customers to enhance network service resilience.
  • Leads major incident response and facilitates Tier-3 network support.
  • Implements reliability initiatives using data analysis for service improvement.
  • Defines measurable performance targets (SLI/SLOs) with stakeholders.

Benefits

  • Comprehensive health and wellness benefits.
  • Generous paid time off and leave options.
  • Opportunities for career development and advancement.
  • Access to premier resources and training programs.
  • Participation in innovative projects leveraging advanced technologies.
Full Job Description
Job Description

As a Lead Site Reliability Engineer at JPMorgan Chase within the Network Product, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities
  • Applies network reliability principles (Permit to Operate, FMEA, operational readiness), balancing feature delivery, efficiency, and stability.
  • Partners with network engineering domains (Datacenter, Firewall, Proxies, DMZ, Load Balancing, etc.) and Lines of Business to align goals and outcomes.
  • Drives adoption of reliability best practices and observability, demonstrating impact through stability/reliability metrics.
  • Bridges Engineering, Operations, DevOps, and customers to build resilient, scalable, and secure network services.
  • Provides Tier-3 network support, leading major incident response, rapid restoration, RCA, and follow-through on corrective actions.
  • Leads reliability and stability initiatives using data-driven analysis to improve service levels and reduce recurring failure modes.
  • Defines SLI/SLOs and error budgets with stakeholders and customers, ensuring measurable performance targets and trade-off clarity.
  • Identifies and removes technical bottlenecks within core domains of expertise, proactively preventing reliability and capacity risks.
  • Runs blameless, data-driven post-mortems and debriefs, converting learnings (successes and failures) into actionable improvements.
  • Fosters continuous improvement and strong knowledge sharing, soliciting real-time feedback, avoiding duplicated work, and promoting innovation via internal communities.
  • Produces and packages thought leadership with specialists/product/engineering teams-documenting best practices and lessons learned for internal assets and industry forums/conferences.


Required qualifications, capabilities, and skills
  • Formal training or certification in network engineering concepts and 5+ years of applied experience.
  • 10+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
  • Advanced proficiency in network reliability engineering, including Permit to Operate, FMEA, and operational readiness processes.
  • Experience leading technologists to manage and solve complex network issues at a firmwide level.
  • Ability to influence team culture by championing innovation and change for success.
  • Proficiency in SD-WAN, cloud platforms (AWS, Azure, etc.), and major network technologies (Palo Alto, Juniper, F5, Broadcom, Arista, Cisco, etc.).
  • Proficiency in observability and monitoring tools such as Grafana, SevOne, Prometheus, Kibana, ThousandEyes, and Splunk.

Preferred qualifications, capabilities, and skills
  • CCIE, Load-balancing, SD-WAN, Observability tools, eBPF, Cloud certs
  • Demonstrated proficiency in troubleshooting and supporting complex networking environments, including Tier-3 operational support for major incidents.
  • Experience with continuous integration and delivery tools (e.g., Jenkins, GitLab, Terraform, etc.).
  • Experience in scalable networking design, including high availability, redundancy, failover, and load balancing.
  • Experience troubleshooting networking protocols such as TCP/IP, HTTPS, and BGP.
  • Experience in customer-facing migration, including service discovery, assessment, planning, execution, and operations.


This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

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For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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