Avidyne Corporation

Lead, Service Technician

Avidyne Corporation$80K — $95K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years leading avionics installations and troubleshooting operations.
  • Preferred certification or degree in a related technical field.
  • Knowledge of avionics architecture, including flight management systems and GPS navigation.
  • Familiarity with TSO standards and FAA regulations for avionics installations.
  • Ability to read wiring diagrams and use test equipment for validation.

Responsibilities

  • Serve as the primary technical authority for complex avionics installations.
  • Diagnose and resolve system failures and integration issues autonomously.
  • Execute installations and upgrades at customer sites and OEM production lines.
  • Mentor and train Service Engineers of varying skill levels.
  • Develop installation standards, technical documentation, and drive service improvement initiatives.

Benefits

  • Comprehensive medical, dental, and vision coverage starting Day 1.
  • Short-term and long-term disability insurance plus life insurance.
  • 401(k) matching: 50% match on the first 6% contributed.
  • Flexible time off (FTO) and 10 paid holidays per year.
  • Reimbursement for career-related educational expenses and pilot license assistance.
Full Job Description
We're looking for an experienced avionics technician who will step into a senior field-service role, serving as the go-to technical authority for our most complex installations, escalations, and customer relationships.

WHAT YOU'LL OWN

At Avidyne, you'll serve as the primary technical authority for complex avionics installations, troubleshooting, and customer support across our field service operations. You'll independently diagnose and resolve system failures and integration issues across our full product portfolio; flight management systems, displays, GPS navigators, and autopilots; leading root-cause analysis and corrective action on the toughest escalated issues.

You'll execute complex installations and upgrades at customer sites, dealer facilities, and OEM production lines with full technical autonomy, conducting post-installation flight testing and validation to confirm compliance with regulatory requirements and customer specifications. Beyond your own hands-on work, you'll mentor and train Service Engineers at every level, review and approve work on complex installations, and serve as the on-site technical lead for multi-engineer projects and customer training events.

You'll also help build the systems behind the work: developing installation standards, service bulletins, and technical documentation, driving continuous improvement in service delivery, and partnering with engineering to turn recurring field issues into design and process improvements. And you'll be a visible technical face of Avidyne - serving as primary liaison for key accounts and dealers, training customers and installation shops on our systems, and representing Avidyne at industry events as a subject matter expert.

WHAT YOU NEED
• At least 10 years of relevant experience leading avionics installation and troubleshooting operations.
• Certification or degree in a related technical field preferred.
• Working knowledge of general aviation avionics architecture, including flight management systems, integrated flight displays, GPS navigation, autopilots, and communication systems.
• Working knowledge of TSO standards, FAA regulations governing avionics installations, and aircraft certification requirements under Part 23 and Part 43.
• Skill in reading avionics wiring diagrams, installation drawings, interface control documents, and aircraft maintenance manuals, and in using test equipment such as multimeters and oscilloscopes to validate system performance.
• Ability to mentor engineers at varying skill levels, lead cross-functional teams during installations, and communicate complex technical information clearly to customers, dealers, and non-technical stakeholders.
• Ability to travel to customer sites nationwide and work in challenging physical environments, including small aircraft cockpits and confined spaces.

HELPFUL TO HAVE
• Airframe and Powerplant (A&P) certificate with Inspection Authorization (IA).
• Private Pilot certificate or higher with instrument rating.
• Experience leading Avidyne avionics installations.
• Experience with competitive avionics platforms from Garmin, Honeywell, or Collins Aerospace to support comparative analysis and customer consultation.
• Experience working with FAA Designated Engineering Representatives (DERs) or participating in supplemental type certificate (STC) development activities.
• Experience supporting OEM production line installations or as a factory liaison engineer.
• Familiarity with specific aircraft types common in general aviation, including Cirrus, Piper, Cessna, Beechcraft, and Mooney platforms.
• Experience with CAN bus protocols, ARINC 429 data bus architecture, or RS-232/RS-422 serial communication standards.
• Background in electronics repair, component-level troubleshooting, or avionics bench repair.
• Certification in IPC-620 cable and wire harness assembly standards.

PAY & BENEFITS

At Avidyne, we are committed to creating customized compensation packages that reflect each individual's unique skill set, experience level, and areas of expertise, with base pay ranges discussed during the interview process.

You'll also receive benefits including:
  • Comprehensive medical, dental, and vision coverage, starting your first day of employment
  • Short-term and long-term disability insurance, plus life insurance
  • 401(k) matching: we match 50% of an employee's first 6%
  • Flexible time off (FTO) and 10 paid holidays a year
  • Reimbursement for certain career-related educational expenses, including tuition and private pilot license assistance (ask your recruiter about our flight club benefits)

Note: Benefits, compensation, bonuses, and learning programs are dependent on role type, job level, and eligibility, with specific terms.

About Avidyne Corporation

Avidyne Corporation is an American company that designs and manufactures integrated avionics systems for general aviation aircraft. The company was founded in 1994 and is headquartered in Lincoln, Massachusetts. Avidyne's products include flight displays, navigation systems, communication systems, and autopilots. The company's mission is to provide innovative and easy-to-use avionics that enhance safety and situational awareness for pilots. Avidyne has partnerships with several aircraft manufacturers, including Cirrus, Piper, and Cessna.
Learn more about Avidyne Corporation
Size
100 employees
Industry

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