Virtusa Corporation

Lead Salesforce developer

Virtusa Corporation • $130K — $155K *
Los Angeles, CA 90011In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of Salesforce development experience
  • Hands-on expertise with OmniStudio and Omni-Channel solutions
  • Strong background in Sales Cloud and Service Cloud
  • Proficient in Apex, Lightning, and REST API integrations
  • Experience with CI/CD processes and deployment tools like Git and Copado
  • Preferred certifications in Salesforce Development and AI technologies
  • 10-15 years of relevant work experience in Salesforce environments

Responsibilities

  • Lead comprehensive Salesforce development lifecycle activities
  • Drive large-scale Salesforce implementation projects
  • Configure and implement OmniStudio components effectively
  • Design and manage agent workload with Omni-Channel functionalities
  • Develop robust REST API integrations using platforms like MuleSoft
  • Establish and maintain CI/CD deployment pipelines for Salesforce
  • Support production Salesforce environments and troubleshoot complex issues

Benefits

  • Access to advanced training and certifications in Salesforce
  • Work in a dynamic, technology-driven environment
  • Collaborate with teams on large-scale projects
  • Opportunities for career growth in a leading telecommunications company
  • Exposure to AI technologies and innovative practices
Full Job Description
Job Requirements

Lead Salesforce Developer

Role Overview

We are seeking an experienced Lead Salesforce Developer with strong expertise in OmniStudio, Omni-Channel, Salesforce development, integrations, AI, and CI/CD.

Key Responsibilities & Qualifications

Demonstrated experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, solution design, development, testing, deployment, and support.

Experience delivering large-scale, end-to-end Salesforce implementations.

Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation.

Strong experience with Sales Cloud and Service Cloud.

Hands-on experience with OmniStudio components, including OmniScript, DataRaptor, FlexCards, and Integration Procedures.

Experience with Omni-Channel routing, queues, skills-based routing, presence/status configuration, and agent workload management.

Good knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns.

Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards.

Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms.

Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce.

Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus.

Experience designing scalable, secure, and maintainable Salesforce solutions.

Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools.

Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies.

Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex.

Experience supporting Salesforce production environments and resolving complex technical issues.

Strong communication, problem-solving, architecture, and collaboration skills.

Preferred Certifications

Salesforce Platform Developer I/II

Salesforce Industries/OmniStudio

Salesforce Service Cloud

Salesforce AI/Agentforce certifications

Industry

Telecommunications / Media experience preferred.

Work Experience
10-15Years

About Virtusa Corporation

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions. The company helps its clients transform their businesses through innovative technology solutions that enable them to improve customer engagement, increase operational efficiency, and drive revenue growth. Virtusa Corporation was founded in 1996 and is headquartered in Southborough, Massachusetts. The company has over 20,000 employees and operates in over 30 countries around the world. Virtusa Corporation is committed to sustainability and has received numerous awards for its environmental and social responsibility initiatives.
Learn more about Virtusa Corporation
Size
22,883 employees
Market Cap
$1.5 billion
Industry
Information Technology
Net Income
$44.6 million
Founded
1996
5 Year Trend
+22.3%
Revenue
$1.2 billion
NASDAQ
VRTU
* Ladders Estimates

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