OverviewWe are seeking a Lead for Sales, Retail & Order-to-Delivery Systems to own the strategy, roadmap, and delivery of technology platforms that support Scout Motors' commercial transaction, sales planning, retail operations, and order-to-delivery capabilities. This role will lead a portfolio spanning order management, order submission, retail operations systems, sales planning, S&OP enablement, transportation management, retail finance integrations, and delivery readiness.
This is a hands-on domain expert role responsible for ensuring Scout's sales and retail technology ecosystem can support a direct-to-consumer operating model while integrating effectively with ERP, corporate systems, Digital Products, logistics, finance, and retail operations. The role will help convert business processes into scalable systems that are launch-ready, operationally supportable, and aligned to enterprise architecture.
What you'll doBecome part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Own the strategy, roadmap, and delivery of Sales, Retail, and Order-to-Delivery systems supporting order management, retail operations, sales planning, transportation, delivery, and commercial transaction workflows.
- Lead technology planning and delivery for order management capabilities, including order capture, order submission, bulk order processing, ETA/status needs, Monroney-related requirements, and downstream integration with SAP and other systems.
- Support S&OP as a major workstream within the Sales and Order-to-Delivery domain, ensuring technology capabilities align to demand planning, forecasting, allocation, fulfillment, and commercial planning needs.
- Partner with Sales Operations, Retail Operations, Logistics, Finance, Digital Product, ERP, Data, Platform Engineering, and other stakeholders to manage dependencies and drive delivery decisions.
- Evaluate system options, vendor solutions, integration approaches, and process fit for retail operations, transportation management, retail finance, and order-to-delivery capabilities.
- Ensure all Sales, Retail, and Order-to-Delivery solutions align with enterprise architecture, platform standards, data governance, security requirements, release management, and operational readiness expectations.
- Exercise independent judgment on significant and unique technology issues, including decisions involving competing business priorities, architectural constraints, operational risk, and incomplete information.
- Make recommendations and decisions that shape Sales, Retail, and Order-to-Delivery technology objectives and may affect the broader Corporate Technology function.
Location & Travel Expectations:
- The role will be based out of a Scout Motors location in Fremont, California or Charlotte, North Carolina.
- This role requires 4-5 days per week in the office, with regular in-person meetings and events.
- Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you'll bringWe expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You'll be comfortable with change and flexible in a fast-paced, high-growth environment. You'll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- Proven track record delivering business-critical IT systems in a complex, matrixed environment.
- Strong understanding of sales operations, retail operations, order management, logistics, S&OP, or commercial transaction systems.
- Experience supporting or implementing systems such as OMS, CRM, ERP, TMS, retail operations tools, planning systems, or customer transaction platforms.
- Ability to translate business requirements into system capabilities, data flows, integration needs, delivery plans, and support models.
- Experience working across commercial business teams, Digital Product, enterprise architecture, data, integration, security, and operations.
- Strong analytical and problem-solving skills, with the ability to simplify complex cross-functional processes into clear system decisions.
- Ability to manage vendor evaluations, RFI/RFP activities, solution design, implementation planning, and delivery execution.
- Strong communication and stakeholder management skills, especially with senior business and IT leaders.
- Bachelor's degree in information technology, business, engineering, supply chain, or a related field.
- 12+ years of experience in IT, commercial systems, business systems analysis, product delivery, or solution delivery; automotive, retail, or DTC experience preferred.
What you'll gainThe benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting - with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including:
- Medical, dental, vision and income protection plans
- 401(k) program with:
- An employer match and immediate vesting
- Generous Paid Time Off including:
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay TransparencyThis is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $160,000.00 - $192,500.00
Initial California base salary range= $176,000 - $211,750
Internal leveling code: IC7
Notice to applicants:- To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
- Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
- Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
- Residing in New York City: This role is not eligible for remote work in New York City.
