Benefits: - Competitive salary
- Employee discounts
- Paid time off
- Training & development
Company: Dreamedia
Location: Austin, TX
Job Type: Full-Time
Position Overview:
We are on the lookout for a skilled Lead Residential A/V Field Technician and Installer with expertise in smart home systems to join our dynamic team. This role involves the installation, configuration, and troubleshooting of various audio-visual and automation systems in residential and commercial projects.
Key Responsibilities:
- Installation: Execute the installation of audio, video, and control systems including speakers, projectors, TVs, and networking components.
- Configuration: Set up and program smart home systems, ensuring they meet client specifications and integrate seamlessly with existing technologies.
- Troubleshooting: Diagnose and resolve technical issues that arise during or post-installation to ensure customer satisfaction.
- Maintenance: Perform routine maintenance and upgrades on systems as required.
- Client Interaction: Communicate effectively with clients to understand their needs, explain system functionalities, and provide training on system use.
- Documentation: Keep accurate records of installations, configurations, and client interactions for future reference and quality assurance.
Qualifications:
- Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.
- Experience:
- Minimum of 2 years experience in A/V installation or related technical field.
- Must be fluent in at least one smart home system: Control4 or URC. Proficiency in multiple systems is highly desirable.
- Technical Skills:
- Strong understanding of audio-visual equipment, networking, and home automation technologies.
- Ability to read and interpret technical diagrams and schematics.
- Proficient in the use of installation tools and equipment.
- Soft Skills:
- Excellent problem-solving abilities.
- Good interpersonal and communication skills for client interactions.
- Detail-oriented with a commitment to quality work.
Compensation: $70,000.00 - $120,000.00 per year
