National Grid

Lead Program Manager - Emergency Management Liaison

National Grid • $125K — $147K *
Albany, NY 12203In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Emergency Management, Engineering, Business, or related field, or equivalent experience.
  • Minimum 5 years in utility operations, emergency preparedness, or program management.
  • Knowledge of emergency response frameworks, regulatory needs, and operating procedures.
  • Strong communication and stakeholder management skills.
  • Ability to travel across service areas for emergency responses.
  • Valid driver's license with a safe driving record.

Responsibilities

  • Build and maintain relationships with emergency management partners at various government levels.
  • Lead coordination meetings and preparedness activities with stakeholders.
  • Represent National Grid in emergency planning and exercises.
  • Support emergency operations during major storms and system emergencies.
  • Develop and enhance emergency preparedness and response programs.
  • Maintain communication plans and emergency management databases.
  • Support regulatory compliance and continuous improvement efforts.

Benefits

  • Play a key role in emergency preparedness and response for communities.
  • Build strategic partnerships with emergency agencies and government officials.
  • Lead impactful preparedness and resilience initiatives for energy infrastructure.
  • Collaborate with experts across various teams within the organization.
  • Career growth opportunities in a company focused on safety and reliable energy.
Full Job Description
National Grid is hiring a Lead Program Manager to manage the collaboration and coordination of emergency preparedness, planning, and response activities with external Emergency Management stakeholders in across New York state. This is a hybrid role open to any of our New York office locations.

As the Lead Emergency Management Liaison, you'll play a critical role in helping communities stay safe and resilient when it matters most. Working closely with National Grid's External Affairs team, you'll build and strengthen partnerships with federal, state, tribal, county, and local emergency management agencies across New York, ensuring strong collaboration before, during, and after emergency events.

In this highly visible role, you'll lead emergency preparedness initiatives, represent National Grid in planning activities and exercises, and serve as a trusted partner to key external stakeholders. You'll help shape response strategies, support regulatory compliance, and provide leadership during major storms and system emergencies, helping coordinate efforts that keep customers and communities informed and supported.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building strategic relationships, and wants to make a meaningful impact. You'll work across a broad network of internal and external partners to strengthen emergency response capabilities, enhance community resilience, and help ensure National Grid is prepared to respond effectively when challenges arise.

Key Accountabilities

  • Build and maintain strong relationships with county, state, federal, tribal, and local emergency management partners.
  • Lead coordination meetings and preparedness activities with external stakeholders.
  • Represent National Grid in emergency planning meetings, drills, exercises, and industry events.
  • Support emergency response operations during storms and other system emergencies.
  • Help develop and improve emergency preparedness, resilience, and response programs.
  • Maintain stakeholder communication plans and emergency management contact databases.
  • Support regulatory compliance activities, audits, and continuous improvement initiatives.


Qualifications

Required:

  • A bachelor's degree in Emergency Management, Engineering, Business, or a related field, or equivalent experience.
  • A minimum of 5 years of experience in utility operations, emergency preparedness, field operations, program management, or a related area.
  • Knowledge of emergency response frameworks, regulatory requirements, and operational procedures.
  • Strong communication, stakeholder management, and problem-solving skills.
  • The ability to travel throughout the service territory and support emergency response assignments when required.
  • A valid driver's license with a safe driving record.


Preferred:

  • FEMA Incident Command System (ICS) certifications.
  • Utility storm response or electric operations experience.
  • Certified Emergency Manager (CEM) or New York State Professional Emergency Manager certification.
  • Experience with emergency planning, resilience initiatives, and regulatory compliance programs.


More Information

Why Join National Grid?

  • Play a vital role in helping communities prepare for, respond to, and recover from emergencies and major storm events.
  • Build strategic partnerships with emergency management agencies, government officials, and first responders across New York.
  • Lead high-impact preparedness, resilience, and response initiatives that support critical energy infrastructure.
  • Collaborate with experts across operations, emergency management, external affairs, and utility leadership teams.
  • Grow your career with a company committed to safety, resilience, and delivering reliable energy to the communities we serve.


If you're passionate about emergency management, public safety, and making a meaningful impact during critical events, we encourage you to apply and help strengthen the resilience of the customers and communities that depend on National Grid every day.

Salary

$125,000 - $147,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

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About National Grid

National Grid plc is a British multinational electricity and gas utility company headquartered in London, United Kingdom. Its principal activities are in the United Kingdom (where it owns and operates electricity and gas transmission networks) and in the Northeastern United States (where as well as operating transmission networks, the company is a producer and supplier of electricity and gas). National Grid has a primary listing on the London Stock Exchange, and is a constituent of the FTSE 100 Index. It had a market capitalisation of approximately £31.4 billion as of 23 September 2021, the 26th-largest of any company with a primary listing on the London Stock Exchange.
Learn more about National Grid
Size
23,500 employees
Market Cap
$44 billion
Industry
Energy & Utilities
Net Income
$1.4 billion
5 Year Trend
+4%
Revenue
$14.7 billion
* Ladders Estimates

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