Level 3 Communications, Inc

Lead, Program Management

Level 3 Communications, Inc$100K — $130K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 9+ years of experience, or a Graduate Degree with 7+ years of experience, or 13+ years of related experience without a degree.
  • Proven track record of implementing large scale Land Mobile Radio (LMR) systems or similar communication systems (10 years preferred).
  • PMP certification preferred for structured program management expertise.
  • Strong proficiency in Microsoft Project and other MS Office applications (Word, Excel, PowerPoint).
  • Exceptional written and verbal communication skills to effectively liaise with various stakeholders.

Responsibilities

  • Oversee all management activities for the successful installation of Land Mobile Radio Systems.
  • Engage day-to-day with public safety and utility customers during system implementation.
  • Plan and maintain program schedules using Microsoft Project, including resource loading and updates.
  • Manage risks and opportunities, focusing on achieving at least 5% growth in contract value.
  • Maintain an action/issue log and drive weekly meetings with customers to address concerns.
  • Ensure financial accountability in meeting revenue, gross margin, and cash collections targets.
  • Lead internal and external project meetings, prepare status agendas, and produce quality presentations for senior leadership.

Benefits

  • 9/80 work schedule with every other Friday off.
  • Opportunity for professional development in advanced communication technologies and project management.
  • Involvement in high-impact projects contributing significantly to public safety and utility sectors.
  • Potential for career growth within a specialized and critical industry.
Full Job Description
Job Title: Lead, Program Manager - Land Mobile Radio

Job Code: 40375

Job Location: Midwest - Oklahoma, Texas or Utah

Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off

Job Description:

The ideal candidate will be an experienced Program Manager who has implemented, Land Mobile Radio (LMR) systems. Program Managers who have implemented communication system deployments in the Cellular or Utility industry would also make a good candidate.

A Lead Program Manager (PM) is considered a subject matter expert with comprehensive knowledge of job area and in-depth knowledge of program management. A Lead PM manages large, complex programs of substantial importance to the organization with minimal oversight or direction. A Lead PM communicates within and outside of the organization to explain and influence changes to practices, processes, and approaches during the execution of programs. A Lead PM provides input and insight to process improvements and implements operational plans that have measurable impact on business results.

Essential Functions:

A Lead PM is responsible for all management activities associated with overseeing and successfully completing the installation of a Land Mobile Radio System. Specific duties include:
    • Day-to-day interaction with public safety and utility customers while implementing system(s).
    • Schedule Management - Complete planning of the program including extensive use of Microsoft Project Schedule with resource loading and weekly schedule updating.
    • Risk Management - Risk/Opportunity Management including seeking ways to upsell additional equipment and services with a goal of at least 5% growth in contract value.
    • Issue Management - Action/Issue Log Management including using the Action List to drive weekly meetings with the customer(s)
    • Financial Management - Full financial responsibility and accountability for meeting baseline targets for Revenue, GM, and Cash Collections.
    • Change Management - Track all requests for change, run requests through the Change Control Board (CCB) and present changes to the customer.
    • Technical Acumen: Communications background or the desire to learn the basics of our radio infrastructure and radio products.
    • Travel: Travel will be needed for certain customer meetings as well as installation and system testing milestones. Travel is estimated to be
    • Internal and External Communication Meetings - Lead internal and external project meetings, distributing the agenda and action items prior to and after the meeting; Produce quality Program Review Presentations to the Senior Leadership Team that are timely, accurate, concise and error free. Present information clearly and with confidence


Qualifications:

  • Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.


Preferred Additional Skills:
  • 10 years and a proven track record of successfully implementing large scale LMR or similar communication systems.
  • Masters degree
  • Bachelor's degree in business or technical field.
  • PMP Certified
  • Experience with MS Project Scheduling and other MS Office applications (Word, Excel, PowerPoint).
  • Excellent written and verbal communication skills.

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